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Trustees Saint Francis Hospice

Are you passionate about providing outstanding and compassionate support to people with palliative and end of life care needs? If so, we would love to welcome you to our board as we enter a new and exciting chapter.

  • Location: Havering-atte-Bower, Romford, London/Essex border
  • Salary: Reasonable expenses paid
  • Closing date: 9 a.m. Tuesday 11th June

Who we are

Saint Francis Hospice, rated outstanding by the CQC, specialises in providing care for people in our community with palliative and end of life care needs.

We provide care for any person, from any faith or cultural background, diagnosed with a serious illness and living in Havering, Barking and Dagenham, Redbridge, Brentwood or parts of West Essex.

Saint Francis Hospice offers experienced, compassionate advice and support.

This is an incredibly exciting time to join the hospice, having recently welcomed our new Chief Executive — and with many exciting priorities underway including; a renovation and major upgrade of our ward unit, a continued focus on service quality and innovation, a new people strategy and an ambition to achieve even greater financial sustainability.

To support our plans and ensure that we are embracing all future opportunities for growth and development, the board is now looking to appoint new Trustees to replace those whose terms have come (or are coming) to an end.

Our vision

A world where everyone gets the right palliative and end of life support and care for them and their loved ones.

Our mission

To provide local people with excellent palliative and end of life care and support, before, during and after death.

Who we are looking for

We seek individuals with a fundamental alignment to our charitable purpose and mission.

With exceptional interpersonal and communication skills, you will bring sound judgement, the ability to think strategically and offer constructive challenge and debate to the board and senior team.

Whilst we are open to a range of skills and experience, we are particularly keen to hear from candidates with a background in one or more of the following areas:

  • Digital, Strategic Marketing and Comms – For this trustee role, we are looking for an individual with experience in making sure an organisational strategy has a strong digital thread through it as we look to improve our systems and processes, look to raise our profile even more through an amplified digital marketing strategy and capitalise on technology as we develop our services.
  • Commercial/Business Development – For our business development trustee role, we are looking for an individual with broad business, new service development and commercial skills, who can bring new ideas and experience in scaling new service models to our charity and transferable skills to the board.
  • Fundraising/Income generation – Our fundraising trustee will bring senior strategic fundraising and broader income generation experience, ideally in a charity setting with a national reach.
  • Healthcare – For this trustee role, we are looking for someone with current knowledge of the health and social care arena – the developments, challenges, wider healthcare market and opportunities, as well as the health economy.  Whilst prior experience of end of life/palliative care would be advantageous, it isn’t essential.

For all appointments, we are looking for individuals who can provide trustee oversight on new areas and strategic priorities. Acting as a strong sounding board to the Chair, fellow trustees and the executive team, and able to provide strong strategic advice and overview.

We want to diversify the board and particularly welcome applications from under-represented groups.

The time commitment for being a trustee with Saint Francis Hospice is 1 – 2 days per month.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

Rachel Davies | rachel@peridotpartners.co.uk | 07961 208037

Lucy Mavers | lucy@peridotpartners.co.uk | 07947 935068

If you would like to know more about this role please contact Rachel Davies

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Welcome from the CEO and Acting Chair

Dear Candidate,

We are delighted that you are exploring the exciting opportunity to join the Board of Trustees at Saint Francis Hospice.

We are an independent charity and one of the largest adult hospices in the UK that plays a vital role across the vibrant communities of Barking & Dagenham, Havering, Redbridge, Brentwood and parts of West Essex.

We are based in beautiful rural Essex, in Havering-atte-Bower, close to M25 and North East London.

With just over 30% of government funding, similar to many hospices up and down the country, we face the ever-tougher challenge of raising the remaining funds through voluntary income and retail operations.

With the costs of service provision increasing year on year, the pace of growth across our income streams and our services portfolio, along with our profile, needs to accelerate, so we can fulfil our vision of making sure everyone in our community can receive outstanding palliative and end of life care for them and their loved ones.

Referrals for our support are up by over 10% compared to last year — so far this year, we have prevented over 350 individuals from needing to go to the hospital for palliative and end of life care.

A Marie Curie study estimates that 90% of people who die in the UK would benefit from palliative care, yet do not receive it.

We acknowledge that we need to think and act differently – to play our part in addressing the persistent inequities in access to the right palliative and end of life care across the communities we serve; to provide people we care for and their loved ones with a choice of person-centred care in a place of their choosing; to support the necessary changes in the wider health system working with our NHS, education and community provider partners.

2024/25 will see the conclusion of our current two-year strategy with its pledges, to become more agile, effective and resilient.

While we’ve made great progress, we need to think differently, with a growth mindset and our values always at the heart – being supportive, compassionate, inclusive, respectful, professional and always learning.

It is an exciting time to join our charity as a Trustee, as we look to celebrate our 40th birthday, transform our ward and develop a new 5-year plan.

We hope you are as excited as we are and consider putting in your application!

Warm wishes,

Grazina Berry
CEO, Saint Francis Hospice

Paul Gwinn
Acting Chair, Saint Francis Hospice

About Saint Francis Hospice

Saint Francis Hospice is the main local provider of hospice care. The hospice has 18 specialist palliative care beds on its Ward within the Hospice. It also has an active well-being and day therapy service which provides one-to-one clinical and therapy appointments, as well as group wellbeing activities. 85% of our care is undertaken within the community.

These services are for anyone affected by advanced, progressive disease living in any of our catchment boroughs as shown on our map below. All areas are also covered by our hospice 24-hour Specialist Advice Line and by our Hospice at Home team; a team particularly supporting family and friends, and carers in the last few weeks of life.

We have a range of Well-being services including Bereavement Support for adults and Children, and our Orangeline support services for people in need of support during times of loneliness and loss.

The hospice is also the provider of specialist community and crisis support to people at home and in care homes in Barking & Dagenham, Havering and South West Essex, via a nurse-led specialist team. In Redbridge, that community specialist support is provided by the NHS and other care partners. Partnerships between our local Hospital Trusts and the hospice are well established including in the areas of end of life care services, education, out-of-hours consultant cover, shared cover for senior doctors between hospice and hospital and widening access to specialist palliative care services.

The hospice has an Education Centre on site offering a range of bespoke training and development opportunities for our staff and partner organisations. We offer junior doctor training and work closely with Southbank University providing BSc and MSc Palliative care programmes.

Our care strategy focuses on meeting growing demand whilst still delivering care tailored to each individual. It also includes an emphasis on the teaching, training and support of family, friends and our health and care partners and providers.

We have created a virtual tour of our Hospice so that you can take a look around and people can get an idea of what to expect.

Care funded by kindness.

What we do

Saint Francis Hospice specialises in providing care for any person, from any faith or cultural background, who has been diagnosed with a serious illness and is living in Havering, Brentwood, Barking and Dagenham, Redbridge or West Essex. Saint Francis Hospice offers experienced, compassionate advice and support.

The hospice works alongside GPs, community nurses and hospital specialists to help manage pain and other difficult symptoms, with an aim for comfort, as much independence as possible, and the best possible quality of life.

The hospice team also provides care for people at the end of life, at home and at the hospice. We assess and address spiritual needs, linking in with local religious leaders and we do our best to accommodate any specific dietary requirement, custom or ritual that needs to be upheld.

Often family and friends provide the bulk of care, this can be emotionally and physically hard. If you are caring for someone who is nearing the end of life we are here to stand by your side, supporting you with experience and care.

Patients, the people in our care and their loved ones are embraced by a team of experienced professionals who are devoted to making everyone’s life the very best it can be. Our aim is that no one is afraid or in pain, and no one dies or grieves alone.

Because Saint Francis Hospice is an independent charity, there is no cost if you need our services, nor to the people who care for you and about you. Kind and generous gifts from local people, companies and schools help make sure that everyone who is under the care of Saint Francis Hospice has round-the-clock support. Experienced consultants, doctors, nurses and other health and social care professionals, are on hand to care for you whether you choose to be at home, in the hospice itself, in hospital or in a care home.

To provide this dedicated and expert care, the hospice needs to raise over £8 million each year because only 36% of our costs are paid by the government. Individuals in need of our services and the people who love them, also depend hugely on 650 skilled and committed volunteers who help keep costs down and bring huge joy and support to those who need our care, their loved ones, families, staff and volunteers.

Our Strategy is based on the National 6 Ambitions for Care.

The six ambitions of Saint Francis Hospice: 1. Each person is seen as an individual 2. Each person gets fair access to care 3. Comfort and wellbeing is maximised 4. Care is co-ordinated 5. All staff are prepared to care 6. Each community is prepared to help

Our vision

A world where everyone gets the right palliative and end of life support and care for them and their loved ones.

Our mission

To provide local people with excellent palliative and end of life care and support, before, during and after death.

Our values

Supportive – We listen to people and value peoples’ experiences and use them togive the personal support that is right for everyone.

Compassionate – We are kind and provide a caring and compassionate environmentfor everyone. We put people at the heart of our actions and words and supportpeople’s choices and decisions, helping them feel safe, secure and valued.

Inclusive and Respectful – We are open and transparent and value each person’sindividuality. We respect everyone and value diversity. We believe our differentexperiences and knowledge make us stronger. Together we achieve more.

Professional – We are experienced in what we do as a hospice and as a charity.We encourage everyone to give of their best, in providing the appropriate careand expertise to those who need us and support us.

Always Learning – We are open and outward looking, always ready to adapt andchange, looking for better ways of doing things, by learning from each other andfrom the ever changing world around us.

Our volunteers

We currently have approximately 650 volunteers in many roles across all of our service areas.

Volunteers really make a difference!

5 News visited the Hospice and saw for themselves what a huge difference our volunteers make to our organisation.

Where we care

We care for communities across 5 Local Authorities: Havering, Brentwood, Barking and Dagenham, Redbridge and West Essex.

Our Core Services:

  • Hospice Ward
  • Referral hub – our front door
  • SCCS – Community Specialist services
  • Hospice at Home
  • OrangeLine
  • Family Support Services, including pastoral care
  • Bereavement Services
  • Therapies/enablement-Physiotherapy, Occupational and Complementary Therapy

Pemberton Place is the space in which we offer the range of our well-being services.

Groups, check-ups, pastoral/therapeutic interventions and young adult groups.

Our services are tailored to help people in our care cope without fear, in a relaxed setting chosen by each individual. Both on-site and in the community, we have access to a full range of medical expertise from trained professionals including:

  • Consultants, Specialist doctors, and trainees (registrars and ST1/2 trainees)
  • Nurses specialising in palliative care
  • Physiotherapists
  • Complementary therapists
  • Humanist Minister, chaplains
  • Social workers
  • Counsellors
  • Therapy assistants and rapid assessors (for equipment)
  • Trained volunteers for bereavement
  • Social isolation Support Groups

We offer a number of support groups both out in the community and in our Hospice e.g. Tea & Talk at Toby’s. A support group for people affected by cancer. This is a practical and informative group held in Brentwood, to which we invite people and those close to them to come together to share their experiences.

Support groups for bereaved people are held within Havering, Redbridge and Brentwood –facilitated by our OrangeLine volunteers.

Bereavement groups facilitated by our Family Support Services are held on the hospice site for those whose loved one has died under the care of the hospice.

Visit our website to find out more about our services.

We care for people like Ria, and their families.

Saint Francis Hospice case study

Ria was just 23 when she was diagnosed with an aggressive brain tumour.

She was supported by the Hospice throughout her journey, before she passed away under the care of the Hospice at Home team.

Ria’s sister, Kaz, says, “Saint Francis Hospice is not just a bed for you in the last few days of your life, it helps you to live better for however long you have left.”

Read Ria’s story on our website.


You can also watch the following video: Ria’s Story: Caring for Ria:

There are also a number of other videos available on our YouTube channel.

Accessibility information

We are a Disability Confident employer. Reasonable adjustments include:

  • Assistive technology (dyslexia, visual impairment)
  • Flexible breaks
  • Flexible hours and start times
  • Hybrid working
  • Equipment

Some examples of our accessibility provisions include:

  • Step free access to the building, all key meeting rooms and bathrooms, and an accessible workstation
  • Accessibility dogs are welcome
  • Interviews can be held in meeting rooms that support hearing loops
  • Papers and materials can be presented in different formats
  • A sign language interpreter can be accessed for interview
  • Working patterns and locations can be adjusted

More information about our commitment to equality, diversity and inclusion can be found here. 

Helpful statistics from a recent Employee Engagement Survey:

92% overall engagement score

87% agreed that Saint Francis Hospice fosters an inclusive workplace.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

Rachel Davies | rachel@peridotpartners.co.uk | 07961 208037

Lucy Mavers | lucy@peridotpartners.co.uk | 07947 935068

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    Thank you for your interest in this role. Please download the Role Description and Person Specification.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Application: Saint Francis Hospice – Trustee” into the subject field. You will receive an acknowledgement on receipt of your application within 2-3 days. If you do not receive an acknowledgement, please make contact with our admin team.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

    Rachel Davies | rachel@peridotpartners.co.uk | 07961 208037

    Lucy Mavers | lucy@peridotpartners.co.uk | 07947 935068

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    Closing date: 9 a.m. Tuesday 11th June 2024
    Candidates informed of outcome: Tuesday 18th June 2024
    Interviews: Tuesday 25th June and Wednesday 26th June

    Equal Opportunities Monitoring

    Peridot and Saint Francis Hospice are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We will send you an equality monitoring survey at the point of receiving your application, in the interview phase and at the time of placement. This ensures that our processes remain inclusive and equitable throughout, and provides us with important data to help us showcase our impact. The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practices. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the Data Protection Act 2018. The information provided does not form part of the decision-making process and will not affect your application.

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