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Trustee (Charity Governance) Air Ambulance Charity Kent Surrey Sussex

Join the board of this world leading provider of pre-hospital critical care.

  • Location: Rochester, Kent
  • Salary: Unenumerated with reasonable expenses paid
  • Closing date: CLOSED FOR APPLICATIONS

Air Ambulance Charity Kent Surrey Sussex (KSS) is a world-leading charity at the forefront of Helicopter Emergency Medical Services (HEMS).

It costs over £15.2M a year to sustain our world-leading, cutting edge, innovative service and amazingly 86% of our total income comes from the incredible generosity of our supporters. Over the past three decades we have attended over 38,000 incidents, saving lives and improving patient outcomes from the skies above Kent, Surrey and Sussex.

At KSS, we are people centred, purpose driven and values led. Our purpose of saving lives and ensuring the best possible patient outcomes drives us every minute of every day as we proudly provide 24/7 care, 365 days a year. Team KSS is a highly skilled, diverse, and highly professional multi-disciplinary team of doctors, paramedics, dispatchers, pilots, operational support staff and fundraisers as well as communications, marketing, governance, finance and HR support staff. We also rely on the support of over 170 dedicated volunteers as well as the support we receive from the wider community. 

Charitable Objects

The objects for which the charity is established are to relieve sick and injured people by the provision of specialised medicine and knowledge primarily but not exclusively through an aeromedical service, to improve the health and medical outcomes of the wider community, primarily in South East England and surrounding areas, and nationally (or internationally) in times of need or distress.

Who are we looking for?

KSS is fortunate to have a strong Board of dedicated Trustees who provide substantial business and professional skills to support and guide the Chief Executive and Senior Leadership Team to deliver an outstanding service. As the charity develops, we have identified the need to recruit a new Trustee who has substantial experience in charity law and charity governance and compliance and someone who can bolster our experience in relation to wider legal matters and risk management.

While at KSS, we are fortunate to find ourselves in a relatively strong financial position and our service has been rated as Outstanding by the CQC, in all five key lines of enquiry, we also recognise the need to continue to develop and diversify our Board of Trustees. We welcome applicants from a wide range of backgrounds and experiences and are interested to hear from people that would further enhance the perspectives of our existing Board members.

We strive for excellence in all that we do and our charity law and governance Trustee will be pivotal in driving this goal forward. We are looking for someone who has expert knowledge in charity law and charity commissioning guidance and who can bolster our expertise on legal matters, or governance and risk management. The ideal candidate will perhaps be a lawyer, compliance officer at a financial services firm, or possess other relevant experiences.

The Board

The Board meet in person four times a year as well as an annual strategy day, and adequate preparation for and attendance at these meetings is expected. Under normal circumstances Board meetings take place at Rochester City Airport and Redhill Aerodrome and last for three hours.

In addition to our Board meetings, we also have three committees who also meet four times a year, with meetings lasting between two and three hours. Our committees are:

  • Income Generation, Marketing and Communication Advisory Committee
  • Clinical Governance and Service Delivery Committee Advisory Committee
  • Audit, Risk, Remuneration and Investment Committee

Each Trustee will serve on at least one committee. For this role, the successful candidate will join the Audit, Risk, Remuneration and Investment Committee.

In addition to the above there are additional Trustee meetings which take place prior to committee and Board meetings, and these often take place via video conference.

Duties to include:

  • Representing the interests of KSS both internally and externally and building commitment to the charity’s purpose and vision from stakeholders and supporters as
  • Bringing expertise to help ensure the charity’s future success and working with peers to help and shape our strategic direction.
  • Supporting, along with the wider board, decision-making on key issues facing KSS as well as oversight of corporate level
  • Ensuring, through membership of the main Board and any other committees, sound financial management within the charity to ensure appropriate use of
  • Using networks to support KSS to further our stakeholder engagement and to develop new and support existing partnerships and income generating opportunities.
  • Maintain the duties of compliance, care and prudence as defined within the Charity Commission guidance.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902071

Simon Richards | simonr@peridotpartners.co.uk | 07496 885125

Philippa-Fabry-Director-of-Not-for-Profit-Peridot-Partners

If you would like to know more about this role please contact Philippa Fabry

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A message from our Chair and Chief Executive

Thank you for your interest in this role of Trustee with Air Ambulance Charity Kent Surrey Sussex (KSS). In order to deliver on our vision of an end to preventable loss of life from medical emergency, we have identified the need to recruit a new Trustee who focuses on charity law and governance. This new Trustee will be critical in helping us realise our vision and continuing to achieve our purpose of ensuring the best possible outcomes for patients across Kent, Surrey and Sussex.

For over 33 years, KSS has provided world leading pre-hospital care to critically ill or injured patients wherever they are, whenever they need it. We are an independent charity and rely almost entirely on the generosity and commitment of our supporters. Everyone who is a part of Team KSS, no matter their role, is truly people centred, purpose drive and values led. We are fearless and tireless in fighting to save every life.

Team KSS consists of over 160 staff members and over 170 dedicated volunteers. Together we strive to deliver outstanding treatment and care to all of our patients.

We have an operating budget of £15.2M. Our general reserves, as published in our most recent accounts, stand at £14.887M, which equates to 11.7 months of expenditure. This is in line with other air ambulance charities and provides a safeguard to our operational delivery, ensuring we are there for people across Kent, Surrey, East Sussex and West Sussex, when they urgently need us.

We, like many other charities and organisations across the world, have faced extreme challenges in response to COVID-19, but we came together as one organisation to continue to deliver and fund our life-saving, critical care. During this time we continued to operate in a challenging environment without missing a single shift as well as introducing an adult critical care transfer service to help alleviate pressure on our NHS partners.

We were overwhelmed by the support from our communities in response to our Coronavirus Emergency Appeal, launched in April 2020, helping us to remain fully operational throughout the pandemic.

In March 2020 KSS became the first Helicopter Emergency Medical Service (HEMS) to be rated Outstanding by the Care Quality Commission on all five of its key lines of enquiry: safe, effective, caring, responsive and well-led.

In 2019, KSS received an Air Ambulances UK Innovation of the Year award and in September 2020 we were awarded the Charity Times Charity of the Year Award (income more than £10M.) In September 2021 our CEO David Welch was selected as Charity Times’ Charity Leader of the Year Award 2021. In addition to these fantastic awards, KSS was awarded Large Charity at the Kent Charity Awards 2021 as well as winning Charity of the Year 2021.

We are at an exciting stage in the development of The KSS Way, our cultural and strategic framework which captures our identity and ethos and outlines our goals and vision for the future. We are currently undertaking the crucial process of implementing and celebrating The KSS Way across all of our operations and activity.

Our Board of Trustees are committed advocates of our vision, and all play a vital role in helping drive us forward to realise this vision and deliver our purpose. As a Trustee of KSS you will be required to attend in person quarterly Board meetings, an annual strategy day, relevant sub-committee meetings, as well as a number of ad-hoc video conference meetings and participate in email communication.

We hope that you feel inspired and excited by this opportunity to become part of Team KSS.

Thank you,

David WelchChief Executive

Barney Burgess Chair

About us

Air Ambulance Charity Kent Surrey Sussex (KSS) is now in its 33rd year as an independent, world-leading, Air Ambulance charity at the forefront of Helicopter Emergency Medical Services (HEMS) with a strong reputation for excellence nationally and internationally.

Costing £15.2M annually to operate, our life-saving service is only possible thanks the incredible generosity of the communities we serve who contribute 86% of our total income. We serve a population of 4.8 million people plus an annual transient population of 90 million, making us one of the busiest Air Ambulances in the UK. Since our inception, we have operated over 38,000 missions. We operate out of Redhill Aerodrome and are headquartered in Rochester City Airport.

At KSS, we are people centred, purpose driven and values led. Our purpose of saving lives and ensuring the best possible patient outcomes drives us every minute of every day as we proudly provide 24/7 care, 365 days a year. Team KSS is a highly skilled, diverse, and highly professional multi-disciplinary team of doctors, paramedics, dispatchers, pilots, operational support staff and fundraisers as well as communications, marketing, governance, finance and HR support staff. We also rely on the support of over 170 dedicated volunteers as well as the support we receive from the wider community.

We deliver world-class, pre-hospital emergency medical treatment and care effectively taking the emergency department and highly skilled doctors and paramedics to the scene of critical medical emergencies. We utilise two state-of-the-art AW169 helicopters, supported by an MD902 helicopter, to transport patients to the most appropriate Major Trauma Centre or NHS hospital for their ongoing care. We also utilise our rapid response vehicles to take our team to the scene if our helicopters are unavailable.

Enabling the best possible outcomes for our patients drives us every day to improve the service we provide, to reach more patients, and to have more of an impact on our communities.

We have a research partnership with the University of Surrey, publishing over 20 papers since 2016. Collaborating and sharing best practice with Air Ambulances around the world, we are at the forefront of HEMS research with a strong reputation for excellence, both nationally and internationally. Most recently, two studies by KSS have topped the ratings on Altmetrics, the online portal that monitors how much attention newly published research is receiving. Research into incidence of Hyperoxia amongst trauma patients receiving pre-hospital anaesthesia and a study scoping the pre-hospital management of penetrating neck injuries have been shared globally.

Our people

We are incredibly proud of everyone who is a part of Team KSS and who are all very committed to achieving the best possible outcomes for our patients and providing the best possible experience for our volunteers and supporters.  Our caring value is embedded in all we do, which includes ensuring our staff team feel supported, engaged, inspired and valued.

KSS believes strongly in ensuring that the strategic direction of the organisation is coproduced by our staff, volunteers, supporters and stakeholders to ensure it captures the passion, commitment and world-leading nature of our organisation.  As such, in 2019/2020, we began a long-term process of staff engagement and consultation to develop our new cultural and strategic framework for our organisation – The KSS Way.  Every year we undertake our annual staff survey which identifies a KSS action plan and timeline which allows us to ensure staff views are heard and actioned.

Our recent staff survey

  • 97% of staff are proud to work for KSS
  • 100% of staff would be happy with the standard of care provided by KSS for a friend or relative
  • 99% of staff are aware of our statement of values
  • 87% of staff would recommend KSS as a place to work
  • 87% of staff agree that the Senior Leadership Team are committed to embedding The KSS Way culture
  • 87% of staff agree that KSS has a clear vision for the future
  • 93% of staff believe KSS takes positive action on health and wellbeing

The KSS way

The KSS Way is our cultural and strategic framework. It defines who we are, how we work and what we’re striving to achieve.

 

Our values

Our values provide everyone at Team KSS with a sense of common purpose,  guiding the actions we take to deliver high-quality, person-centred care to our patients, supporters, volunteers and each other.

Care Quality Commission (CQC)

In March 2020, the CQC published their inspection report of KSS following their visit in January 2020.  KSS received an outstanding rating overall, as well as being rated as outstanding on all five key lines of enquiry – safe, effective, caring, responsive and well-led. We were genuinely overwhelmed by the scale of this achievement and are so very proud of each and every member of Team KSS. Our staff, volunteers, Trustees, donors and supporters have all played their part in this remarkable achievement.  This was a defining moment in our history and our outstanding rating provides us with a strong platform from which to grow, innovate and make even more of a difference to the KSS communities that we serve.

“All seven patients that we spoke to were overwhelmingly positive about the care that they had received. When talking about their feeling about the way the crew looked after them one patient told us “they are true superheroes.” (CQC Inspection Report)

Our Service

Delivering our critical care teams quickly enough to meet the critical needs of our patients is essential and is best achieved through the use of our state-of-the-art AW169 helicopters. Alongside this, the rapid identification of the needs of the patients coupled with the provision of appropriate advanced interventions to meet those needs, is how our service enables the best possible outcomes for our patients.

Our 2021 Statistics

Number of missions: 3051

Proportion of missions by aircraft versus car: 62% versus 38%

1,780 patients treated

510 patients treated at night

120 patients received blood products

863 missions were road traffic collisions  

Further information

About our Board:

https://www.aakss.org.uk/about-us/team-kss/trustees/

Board meeting dates 2022:

All Trustees will be required to attend the following dates:

7th September, 2-5pm, Board Meeting

12th October, 9-5pm, strategy day

7th December, 2-5pm, Board Meeting

 

The charity law/governance Trustee will need to attend the following meetings in addition to those above:

22nd February, 09.30am-12.30pm, Audit and Risk, Remuneration and Investment Committee (ARRI)

10th August, 09.30am-12.30pm, ARRI

22nd August, 09.30am-12.30pm, ARRI

Board meetings are held at Rochester City Airport and Redhill Aerodrome.

Our Finances:

https://www.aakss.org.uk/about-us/financial-information/

Our CQC rating:  

https://www.aakss.org.uk/about-us/care-quality-commission/

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    For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

    Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902071

    Simon Richards | simonr@peridotpartners.co.uk | 07496 885125

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    Closing date: Monday 20th June 2022

    Interviews: Wednesday 6th July and Thursday 7th July 2022

     

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