Home / Roles / Head of Vocational Qualifications (Operations) | RSL Awards

Head of Vocational Qualifications (Operations) | RSL Awards

RSL Awards, a specialist contemporary arts awarding body, is looking for a Head of Vocational Qualifications (Operations) to cover a 14-month maternity leave and oversee the delivery of their vocational qualifications within approved delivery centres.

  • Location: Teddington/Home based
  • Salary: c.£45,000 per annum

About the role

The Head of Vocational Operations will be responsible for the operational aspects of the full lifecycle of assessment delivery, from creating the key date calendars; reviewing, updating and disseminating guidance documents; dealing with centre issues and enquires; resource managing the processes associated with EQAs and External Assessors, through to awarding, results and certification.

The Head of Vocational Operations will also be responsible for the ongoing quality assurance aspects of assessment operations as well as centre compliance. This will include supporting the process of centre approvals and reporting of this information to the CEO to track organisational growth. They will have oversight of implementing the CASS strategy and supporting centres on any changes surrounding this.

The role will manage a team of three who look after the day-to-day processes, and you will lead on key decision making and problem solving around these areas. You will also stay up to date with the latest Ofqual changes and be ready to respond and implement these, advising centres on any necessary updates whilst also working closely with colleagues across the business to ensure the high standards RSL Awards are known for are maintained.

Who we are looking for

The Head of Vocational Operations will be someone with experience of vocational qualifications delivery from a centre point of view to understand the challenges and needs from a consumer viewpoint. Ideally you will also have experience of managing vocational qualifications from an awarding body standpoint.

You will have up to date knowledge of Ofqual requirements, especially regarding CASS and centre approvals and be able to maintain relationships and communications with centres to support and guide them through changes and challenges.

You will have experience leading a team and being able to make key decisions based on the information provided and be able to work closely and collaborative with colleagues across an organisation as well as with external stakeholders and regulators.

The Head of Vocational Operations will need to be able to manage several projects and conflicting priorities and be a self-starter and proactive in managing their time and focus.

You will have a high focus on customer service and value the centres and students you work with, ensuring the ongoing maintenance of high standards and increase of market share and organisational growth.

Further information

For further information about the role, or to arrange a confidential chat, please contact our advisers at Peridot Partners:

Closing date: 4pm, Friday 25th June 2021

If you would like to know more about this role please contact Kristina Preston

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About RSL Awards

From a small office in West London in 1991, RSL (Rockschool Ltd) had a dream to change the landscape of formal music education, and sought to become the first viable alternative to the traditional offerings available in Britain at the time.

To simultaneously fill the void and satisfy a demand that they knew was out there, founders Norton York and Dr. Simon Pitt initially developed a guitar, bass and drums syllabus for the contemporary musician. Rockschool began offering these exams in the summer of 1991, making it the world’s first graded exam syllabus for popular music.

With grade exams now available in ten different disciplines, we ensure each syllabus is developed with the care, skill and expertise to ensure that every addition is creative, innovative and industry relevant; with the objective to provide access to music education for the many, not the few.

After successfully developing the market domestically in the UK, the company began expanding its operations into the international marketplace. Beginning with a handful of test venues many years ago – RSL now delivers exams in over 45 countries worldwide, across six different continents.

In 2018, RSL proudly received the Queens Award for Enterprise in International Trade. Widely regarded as the most prestigious business awards in the country, the award celebrates the UK’s small and medium sized businesses for outstanding achievement, with 2018 marking the 52nd anniversary of the scheme.

By continuing to create engaging contemporary qualifications, we have since expanded operations from Graded Music Exams (1991) to the inclusion of Teaching and Performance DiplomasVocational Qualifications (2005), Performance Arts Awards (2010), Creative Qualifications and RSL Classical graded music exams (2020).

We expand and evolve when we feel it is necessary to further reflect the demands of the creative industries, with the aim to validate the efforts of the contemporary artist and ensure they are confident and prepared for all their future endeavours.

We pride ourselves on delivering the most academically rigorous and industry relevant qualifications, designed to support all aspiring musicians, performers, educators and teaching establishments – wherever they may be.

Creating benchmarks, not boundaries.

Additional information about RSL Awards can be accessed by using the following links:

RSL Awards website

    To access a full job description and application details,
    please fill out the form below.


    Please download the Person Specification and fill out this Equality Monitoring Survey

    If you would like an informal conversation about the role you can contact our advising consultant at Peridot Partners:

    Kristina Preston| kristina@peridotpartners.co.uk

    Please submit a CV and supporting statement (maximum two sides of A4) that clearly outlines your suitability for the role against the criteria provided in the person specification. Please include your interest and motivation in applying for this position. Please also complete the Equality Monitoring Survey.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “RSL Awards – Head of Vocational Operations into the subject field.

    We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.

    Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.


    Closing date: 4pm, Friday 25th June 2021
    Interviews: TBC

    Equal Opportunities Monitoring

    Peridot and RSL Awards are committed to promoting equality, diversity and inclusion. To help us raise awareness and support a culture that is diverse, inclusive, and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete this equality monitoring survey.

    The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the Data Protection Act 2018. The information provided does not form part of the decision-making process and will not affect your application.

    We treat all job applicants equally and fairly and do not unlawfully discriminate against them. We do this by ensuring that we operate an open and fair recruitment process, and making decisions using selection criteria which do not discriminate. We will take every possible step to ensure that employees and volunteers are treated fairly, with the aim of creating a culture that respects and values each others’ differences, that is free of discrimination and promotes dignity, equality, diversity and inclusion.

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