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Quality and Compliance Manager Royal Horticultural Society

The Royal Horticultural Society (RHS) seeks skilled Quality and Compliance Manager to support growing interest in their new qualifications.

  • Location: RHS Garden Wisley
  • Salary: £50,000
  • Closing date: 9 a.m. Wednesday 22nd May

Who we are.

The Royal Horticultural Society (RHS) is a venerable institution at the forefront of horticultural excellence since its establishment in 1804 as the Horticultural Society of London. As the preeminent gardening charity in the UK, we are dedicated to advancing the art and science of horticulture while enriching communities and individuals through our initiatives.

At the core of our organisation lie five gardens, each a testament to our commitment to botanical diversity and environmental stewardship. In addition to our gardens, the RHS is renowned for our world-class flower shows, which attract enthusiasts and professionals alike from around the globe. Central to our mission is the support and development of both amateur and professional gardeners. Our esteemed RHS qualifications, recognised and respected throughout the industry, offer a comprehensive curriculum designed to equip learners with the knowledge and skills necessary to thrive in the dynamic world of horticulture. Pursued through our large network of approved centres, our qualifications provide a pathway to success for individuals seeking to cultivate their passion for plants and gardens.

About the role.

The Quality and Compliance Manager role at RHS involves leading the establishment and maintenance of a quality assurance framework for RHS Qualifications. This encompasses overseeing the quality of the development, delivery, and assessment of qualifications, along with ensuring compliance with national regulatory requirements. As a responsible officer, you will be responsible for managing relationships with national regulators, defining compliance activities, and overseeing audits, data returns, and other related tasks. Internally, you will manage compliance arrangements with RHS governance and develop a risk management strategy for the awarding organisation.

The role also involves evaluating and monitoring the quality of qualification delivery, leading the creation, monitoring, and updating of awarding organisation policies and procedures and overseeing educational quality review activities.

Who we are looking for.

The ideal candidate will be someone with a detailed understanding of national educational regulatory and compliance requirements, as well as knowledge of the national secondary and further education sectors. Experience in regulatory compliance, quality assurance activities, and the qualifications sector or education is essential. The candidate should have experience leading teams, planning and scheduling activities, and working in a quality-assured, process-driven environment. Proficiency in Microsoft Word and Excel, as well as database management skills, are required.

Desirable traits include an interest in horticulture and strong interpersonal skills. The candidate should be able to communicate effectively, analyse data, and maintain strict confidentiality.


Benefits of the role include a hybrid work model (2 days office, 3 days home) with the office located in Wisley, and major office days on Tuesday and Thursday.

The role offers a supportive leadership style within the quality and compliance team, with opportunities for autonomy and strategic input. The team culture is described as close-knit and creative, with a focus on teamwork and collaboration.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Paloma Zamora | paloma@peridotpartners.co.uk

If you would like to know more about this role please contact Paloma Zamora

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Welcome from the Head of Qualifications and Awarding Bodies

Dear Candidates,

This is a great time to join our friendly team based in the exquisite surroundings of the RHS Garden at Wisley. Over the past year, we have seen a significant increase in registrations for our new theory and practical qualifications at Levels 2 and 3. This is because our qualifications are designed to appeal to amateur and professional horticulturists alike. We are also developing our online assessment capability and considering the development of new qualifications to widen our appeal.

A key aspect of this new role is to quality assure every element of the new delivery and assessment of our new qualifications and to ensure our approved centres provide the best programme delivery possible for our learners.

The team works on a hybrid basis, meeting in person on Tuesdays and Thursdays at Wisley whilst working remotely the rest of the time. We have a very collaborative approach to our work and see this new role as a way of ensuring the awarding organisation continues to maintain a high standard of service to our learners and centres, whilst always ensuring quality standards are maintained.

Kind regards,

Guy Norris
Head of Qualifications and Awarding Bodies.

About the Royal Horticultural Society

The Royal Horticultural Society (RHS) stands as a beacon of horticultural excellence, not only through its educational endeavours but also through its commitment to community and environmental stewardship. Founded in 1804, the RHS has a rich heritage rooted in a deep appreciation for plants and gardens.

Central to the RHS ethos are its core values of inclusivity, sustainability and innovation. The Society strives to make gardening accessible to all, regardless of background or circumstance, believing in the transformative power of nature to enrich lives and communities. Sustainability is a guiding principle, driving the RHS to champion environmentally friendly practices and to inspire others to cultivate greener, more biodiverse spaces.

Beyond its educational mission, the RHS is dedicated to making a positive impact through its charitable efforts. From supporting community gardening initiatives to funding research on plant conservation, the society actively contributes to the well-being of both people and the planet.

At the heart of the RHS’s charitable endeavours lies its commitment to enriching lives through gardening. By fostering a love and understanding of plants, the society seeks to empower individuals to connect with nature, promote biodiversity and create beautiful, sustainable landscapes.

In alignment with these values, the RHS qualifications team plays a pivotal role in advancing the society’s goals. By providing high-quality horticultural education and training, they equip individuals with the skills and knowledge needed to become stewards of the environment and champions of gardening excellence. Together, the RHS and its qualifications team work towards a future where gardening enriches lives, fosters community, and sustains the planet for generations to come.

Learn more about the Royal Horticultural Society

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    Thank you for your interest in this role. Please download the Job Description and Person Specification.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Application: RHS – Quality and Compliance Manager” into the subject field. You will receive an acknowledgement on receipt of your application within 2-3 days. If you do not receive an acknowledgement, please make contact with our admin team.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

    Paloma Zamora | paloma@peridotpartners.co.uk

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    Closing date: 9 a.m. Wednesday May 22nd 2024
    Candidates informed of outcome: Friday May 24th 2024
    First Stage Interviews: w/c June 3rd 2024
    Second Stage Interviews: w/c June 10th 2024

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