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Non-Executive Directors Clear Voice / Migrant Help Trading

Join the board of this award-winning social enterprise as we look forward to continued growth and development.

  • Location: Some travel to London and to the head office in Dover, Kent
  • Salary: Voluntary – expenses reimbursed
  • Closing date: CLOSED FOR APPLICATIONS

We are an award-winning social enterprise providing language services to a wide range of clients across the charity, business and public sectors. Many of our clients work with vulnerable adults and children and we are dedicated to ensuring we help them to communicate and get the support they need.

100% of our profits are donated to Migrant Help, our parent charity. This work supports their work with the victims of displacement and exploitation.

We have seen exponential growth over recent years, growing from a relatively modest operation to becoming one of the leading language services providers in the UK and we are now looking to strengthen and diversify our board as we anticipate the next stage of our growth and development.

You will join us at an exciting time as we introduce a Transformation Director who will work with the board and our expert team to help shape, develop and drive our next strategic phase. Building on an exceptionally strong base, there are huge opportunities for us to create more social impact by developing and diversifying our language services and creating more impact in new and existing markets.

To help us do this we now seek a range of new skills to contribute to our board. We are looking for dynamic and commercially astute leaders who want to contribute their strategic know-how in a fast-paced and forward-thinking socially impactful organization. Specifically, we are looking for experience across these areas:

  1. Technology/VC or investment experience
  2. Telco/Data experience particularly in relation to data poverty and/or digital equity
  3. Commercially oriented experience in education/training provider sector
  4. Entrepreneurship
  5. Finance

There is huge scope to build on the success of Clear Voice to date and so some experience of supporting an organization to continue to scale and grow would be beneficial. We expect, alongside your strategic know-how, you’ll share our values of being ethical, personal and adaptable and want to realise our mission of breaking down language barriers and ensuring our profits continue to help support victims of displacement and exploitation.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902 071

Philippa-Fabry-Director-of-Not-for-Profit-Peridot-Partners

If you would like to know more about this role please contact Philippa Fabry

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Welcome

Dear Candidate

I am delighted by your interest in becoming one of our new Board Directors

This is an immensely exciting time for our social enterprise after realising something in the realm of 700% growth over the last 4 years and being recognised through numerous awards including being a finalist in the Global Good and Social Enterprise of the Year awards in 2021. In parallel, we have continually expanded our access to training initiative for refugees (InPower) to develop and enable them to attain professional qualifications in interpreting currently with more than 30 participants. Most importantly, these efforts have been able to deliver in Gift Aid more than £1.2 million last year to our parent charity Migrant Help.

However, our ambition does not stop here. We now believe that we have the market profile, platform and resources to take the enterprise to the next level. We both want to expand and grow the existing core of the enterprise in the language sector through Clear Voice and develop new revenue streams that diversify our product and service offer yet remain aligned to the mission and ethical framework of our parent charity Migrant Help.

As we move forward, we are seeking a number of new Directors to join our Board as we embark on this next exciting phase. We are specifically looking for expertise in the following areas:

  • Tech/VC investment
  • Telco/data
  • Entrepreneurship
  • Education/Training providers
  • Finance

This offers you a fast paced and progressive environment where you will bring your strategic know how to navigate Clear Voice through a period of change, reinforce its governance and help scale and extend our services and deepen our impact.

These roles offer an outstanding opportunity for individuals who enjoy the challenge of scaling an established start-up enterprise, who connect with our values and want to make lasting social impact.

Please take the time to read this pack and to find out more about Clear Voice at clearvoice.org.uk. I do hope that you are inspired to take a leading role in the next chapter of our journey and look forward to receiving your application.

With best wishes

Mark Leigh

Chair

Clear Voice is a social enterprise and the trading arm of Migrant Help. We provide professional language services, specialising in on demand telephone, face to face and video interpreting. 100% of our profits are donated to our parent charity Migrant Help. This supports their work with the victims of displacement and exploitation; last year with our services and financial support, Migrant Help was able to support more asylum seekers, refugees and survivor of trafficking than ever before, reaching a total of 60,000 clients.

Our interpreting services cover 200+languages 24 hours a day, 7 days a week, every day of the year and our face to face bookings are available across the UK in over 90 languages. We also offer written translation on request.

We provide our services to a wide range of clients including charities, businesses and the public sector. Many of our clients work with vulnerable children and adults and we have a sincere interest in ensuring we help them to communicate and get the support they need.

We have won many awards and our current Director, and our Partnerships Coordinator were recently shortlisted on the WISE100 Awards, recognising the most inspiring and influential women in social enterprise, impact investment and mission-driven businesses.

Our team has grown substantially over the past two years, now having three times as many staff as we had at the beginning of 2020 with a fast growing  network of freelance interpreters and we work according to three core values – ethical, adaptable and personal.

We have seen exponential growth over recent years and are now established as one of the leading language service providers in the UK.

We are unique in that we create social impact. One example of this is our InPower Project which supports refugees to find work as interpreters Putting refugees in power – Clear Voice. Ethics are at the core of our business, and we have the power to influence positive impact. We enable businesses to keep their staff informed, education institutions to make their students feel welcome, legal practices to help their customers get justice, medical staff to communicate issues and charities to create great impact. By providing language services we are proud to become part of the solution to some of the world’s greatest inequalities and challenges.

Further Information

Board Dates:

Migrant Help Ltd (Clear Voice) Board of Directors

Wednesday 2nd March

Wednesday  15th June

Wednesday  14th June

Wednesday  7th December

Wednesday  8th March

Board Profiles 

Finances:

Migrant Help Trading Limited Final Accounts 20/21

Migrant Help – Parent Charity Final Accounts 20/21

Clear Voice impact report 2021/22 – Our Social Impact – Clear Voice

Organisation Chart

Accessibility

Our accessibility provisions include:

  • Step-free access to the building, accessible workstations (e.g. desk, office), and step-free access to all key meeting rooms and toilets.
  • Interviews can be held in meeting rooms that support hearing loops.
  • Accessibility dogs are welcomed.
  • Papers and materials can be presented in different formats if needed.
  • A sign language interpreter can be accessed for an interview.
  • Working patterns/working locations can be adjusted.

Migrant Help is an Investor in Diversity and in the Top 100 FREDIE workplace 2021.

If you have any further needs around accessibility, please get in touch with the advising consultants for a confidential chat on how we can best fulfil your needs.

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    please fill out the form below.

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    Thank you for your interest in this role.

    Please download the Role Description and Person Specification and complete this Equality Monitoring Survey.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Board Director – Clear Voice” as the subject line.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

    Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902 071

    We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

    All applications will be considered solely on merit.

    Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.

    At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

    Closing date: 9 a.m. Monday 30th May 2022

    Interviews: w/c 6th June 2022

    Equal Opportunities Monitoring

    Peridot and Clear Voice / Migrant Help UK are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete this equality monitoring survey.

    The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the new Data Protection Act 2018 launched on 25 May 2018.

    The information provided does not form part of the decision-making process and will not affect your application.

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