Home / Roles / Head of Operations | Oak Tree Animals’ Charity

Head of Operations Oak Tree Animals’ Charity

Join us as our new Head of Operations and make a meaningful difference to animal welfare across Cumbria, The Borders and the North East of England.

  • Location: Carlisle, Cumbria
  • Salary: £35,000
  • Closing date: 9 a.m. Friday 26th April

Who we are

Oak Tree Animals’ Charity is based in Carlisle, Cumbria, and serves the North East, North West and the Borders, providing non-judgemental and compassionate care to animals and their owners.

The charity is dedicated to the improvement of animal welfare in the region, proactively supporting animals and encouraging people to prioritise animal welfare through our community programmes, advocacy and rehoming services.

We provide holistic support and care for animals and their owners to reach long-term solutions that avoid the need for rehoming but when that is unavoidable, Oak Tree provides a safe home for animals, rehabilitating and preparing them for the next stage in their lives.

The charity also prepares potential owners for life with a new companion and offers the help and support necessary for both animal and owner to live a long and happy life together.

Oak Tree does more besides this by working with communities, government services, local businesses and other charities to provide whatever help is necessary to allow animals, and their owners to live happy and healthy lives.

About the role

Oak Tree Animals’ Charity is looking for an experienced Head of Operations to lead the Charity’s corporate operations.

This new role will lead our Operations Directorate, maintaining and managing our physical environment and valued resources.

The Head of Operations will line manage our finance, facilities (including H&S), reception, HR and volunteer teams to ensure the promotion of a positive and supportive environment and experience for our animals, staff, volunteers and visitors.

The ideal candidate will play a pivotal role in overseeing the day-to-day operations of our organisation, ensuring efficiency, compliance, and the successful execution of programmes and initiatives.

This position requires a passion for making a positive impact, strong organisational skills, and the ability to lead and inspire a dedicated team.

Who we are looking for

We are seeking candidates with broad business management / general management experience gained from either business or third sector organisations.

Ideally, you will have substantial financial acumen and/or experience in facilities management.

You will have a passion for animals as well as people, with a natural ability to build and develop relationships with a diverse range of stakeholders.

You will care deeply for the cause and have an understanding that people are essential to animal welfare.

Furthermore, our ideal candidate will be empathetic yet dynamic with the energy and enthusiasm to guide and lead the operations and volunteer teams, and to deputise for the CEO when required.

We have a 4-bedroom house on-site, which could be available to the incoming Head of Operations with rent offset by a proportion of salary for those re-locating to the area. This is a pet-friendly property, with a private garden and allocated parking for two vehicles.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Rachel Davies | rachel@peridotpartners.co.uk | 07961 208037

If you would like to know more about this role please contact Rachel Davies

View profile

About us

Our Mission

Is to help companion animals in need; finding them a safe and comfortable home and helping the community to understand their needs, through support and education.

Our Vision

Is a world where understanding and empathy ensure that all animals are treated with kindness and respect.

Our Values

  • We are proud to be non-judgemental and compassionate in  our approach to animals and the people who care for them.
  • We are proactive and value our work with partner organisations to find effective and evidence-based approaches to animals welfare.
  • We aim to find the right home for the animals in our care, providing ongoing support and advice to ensure life-long partnerships.
  • We strive to be innovative, flexible and responsive to meet the needs of animals and our community in changing times.

Our 2024 – 2027 Strategy

Oak Tree Animals Charity 2024-2027 strategy is based around 4 key pillars:

  • Animal Welfare
  • Human Behaviour
  • Collaboration
  • Sustainability

Learn more about us


We understand that different members of the community have different access needs and have made some modifications to the way we do business to accommodate people from diverse communities and abilities.

Our accessibility provisions include:

  • Accessibility dogs are welcome.
  • Papers and materials can be presented in different formats.
  • Two step-free toilets are available.

Applicants with a disability are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the role, or if any adjustments or support are required regarding the recruitment process.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Rachel Davies | rachel@peridotpartners.co.uk | 07961 208037

    To access a full job description and application details,
    please fill out the form below.


    Thank you for your interest in this role. Please download the Job Description and Person Specification.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Oak Tree Animals’ Charity – Head of Operations” into the subject field.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

    Rachel Davies | rachel@peridotpartners.co.uk | 07961 208037

    As a sector-leading executive search consultancy, we know the importance of creating recruitment processes which are fair, inclusive and free from bias. We are committed to promoting equality and diversity and developing a process that values differences.

    If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification, please let us know.

    If you experience any technical or accessibility difficulties, need help making an application, or have any additional support needs to be considered as part of the interview and selection process, please let us know.

    Recruitment selection processes are based on evidence of competence stated in the person specification and in relation to our values.



    Closing date: 9 a.m. Friday 26th April 2024
    Candidates informed of outcome: Thursday 2nd May 2024
    First stage interviews: Wednesday 8th & Thursday 9th May 2024
    Second stage interviews (if required): Thursday 16th May 2024

    Equal Opportunities Monitoring

    Peridot and Oak Tree Animals’ Charity are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We will send you an equality monitoring survey at the point of receiving your application, in the interview phase and at the time of placement. This ensures that our processes remain inclusive and equitable throughout, and provides us with important data to help us showcase our impact.

    The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the new Data Protection Act 2018 launched on 25 May 2018.

    The information provided does not form part of the decision-making process and will not affect your application.

    Data Processing, Protection and Privacy Policy

    By completing the form to view, or if you have access to this page from an email invitation, Peridot Partners will have processed your personal information. For more information about Peridot Partners’ data processing activities and your rights, please read our Privacy Policy.

    You might also be interested in: