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Head of Impact Redemption Roasters

Redemption Roasters is looking for a new Head of Impact to join them in their mission to reduce reoffending rates through coffee.

  • Location: King’s Cross, London (full-time in the office)
  • Salary: £70,000 - £80,000

Who we are

Redemption Roasters is a specialty coffee company that believes that reoffending in the UK can be reduced through coffee.

At their roastery at HMP The Mount, Redemption Roasters trains residents in barista, coffee production and roasting skills as well as roasting incredible coffee for its range of London coffee shops and network of over 100 wholesale clients. The company also runs barista academies at 9 other prisons.

The UK’s reoffending rates are amongst the highest in the western world, and it’s costly on both a national and personal level. If prisoners find employment, they are 50% less likely to return to prison. There is always a job for a good barista or roaster, and that’s why Redemption Roasters is doing this work. They want to show the coffee community and the world that a positive commercial environment can be created behind bars and that exceptional specialty coffee can come from places and people you wouldn’t expect.

Read more about us in our 2023 Social Impact Report.

About the role

As a social enterprise, we strive for profit in order to achieve our purpose. The Head of Impact will be responsible for the social mission of the business and will ensure that it remains at the heart of what Redemption Roasters does. The person in this role will manage the company’s education channel, including developing strategy; overseeing delivery; and reporting on social impact outcomes. In addition, the person in this role will act as a key partner and ambassador for the brand in its relationships with education client companies; third-party employers; beneficiary mentors/social workers; and the wider Criminal Justice Sector. The Head of Impact is responsible for a team of 7 and reports to the Directors.

Who we are looking for

First and foremost, we are looking for someone who shares our passion for challenging perceptions and changing lives through specialty coffee. The successful candidate will be someone who is driven by seeing others succeed and the idea that achieving greater impact can lead to more success for an even wider range of people.

It is important to us that the person in this role brings a strong leadership track record in the third sector combined with the knowledge, skills, and experience to operate successfully in a commercial environment. Ultimately, this role is about using profit to deliver on purpose, and we are particularly interested in hearing from candidates who have a history of achieving both profit and purpose in previous roles. It is essential that our Head of Impact is professional, proactive, and excellent at building relationships with people at all levels and from all backgrounds, in addition to being someone who has a strong track record in recruiting and retaining excellent talent.

The benefits of working at Redemption Roasters include:

  • The opportunity to impact people’s lives through our social mission of helping ex-offenders back into work and learning skills
  • Competitive salary and benefits
  • 28 days holiday per annum (including public holidays)
  • Free coffee and tea at all our cafes
  • 50% staff discount on bags of coffee in our cafes and online
  • Free gym membership
  • Departmental dinners twice per year
  • Company-wide socials every two months
  • 1x Christmas and 1x Summer party
  • 3 professional development days allowance per year
  • SCA training opportunities
  • Discretionary bonuses
  • Cycle to work scheme

You can access the full job description for this role by completing the form on the ‘How to apply’ page.

If you have any questions about the role in advance of applying, please contact our advising consultants at Peridot Partners:

Dr Jenn Allen | jenn@peridotpartners.co.uk | 07739 364034

Clare Chesworth | clarec@peridotpartners.co.uk | 07904 158737

Dr Jenn Allen, Business Manager, Not for Profit, Peridot Partners

If you would like to know more about this role please contact Dr Jenn Allen

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Welcome from Max Dubiel, Founder of Redemption Roasters

Redemption Roasters are on a mission to reduce reoffending rates through coffee.

We believe exceptional coffee can come from people and places you wouldn’t expect; at our roastery in HMP The Mount, we train offenders in coffee industry skills with the aim of reducing reoffending in the UK. Upon release, we help our graduates find work in our own coffee shops, or within our network.

As a social enterprise, we think differently to other specialty coffee companies; we strive for profit in order to achieve our purpose. Every member of the Redemption Roasters team has a role to play in achieving that purpose; to challenge perceptions and change lives through specialty coffee.

We are looking for a Head of Impact.

In this role, you’ll be responsible for everything education-related, making sure that learning and teaching remains at the heart of everything we do. You’ll oversee education behind bars and in the community. This is a key job and you’ll report to the Directors and manage a fast-growing team.

The role would suit someone with a strong track record as a manager in the education or third sector space and with a real passion for seeing people succeed.

The role is based at our new HQ offices in King’s Cross. We require office attendance five days per week; this is not a remote job.

This is a really exciting time to be joining Redemption. In this quarter, we are opening three new coffee shops, a new HQ and a second out-of-prison training centre. We have just launched Redemption Roasters CIC, a not-for-profit arm, which we will use solely for the benefit of our beneficiaries.

We are working with more ex-offenders and other beneficiaries than ever before and have big ambitions for the future.

You can learn more about us on Instagram @RedemptionRoasters and at our website.

Max Dubiel,

Accessibility information

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn’t matter. If you perform, you’ll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.

We understand that different members of the community have different access needs and have made some modifications to the way we do business to accommodate people from diverse communities and abilities. We offer the following amenities:

  • Step free access to the building, all key meeting rooms and bathrooms, and an accessible workstation.
  • Accessibility dogs are welcome.
  • Papers and materials can be presented in different formats.
  • If a sign language interpreter is required for interview, we will be happy to assist applicants to register with ‘Access to Work’ to obtain interpreter services.
  • Working patterns and locations can be adjusted.

Applicants with a disability are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the role, or if any adjustments or support are required regarding the recruitment process.

For further information or to organise a conversation, please contact our advising consultants at Peridot Partners:

Dr Jenn Allen | jenn@peridotpartners.co.uk | 07739 364034

Clare Chesworth | clarec@peridotpartners.co.uk | 07904 158737

    To access a full job description and application details,
    please fill out the form below.


    Thank you for your interest in this role. Please download the Job Description and Person Specification.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Redemption Roasters – Head of Impact” into the subject field.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

    Dr Jenn Allen | jenn@peridotpartners.co.uk | 07739 364034

    Clare Chesworth | clarec@peridotpartners.co.uk | 07904 158737

    As a sector-leading executive search consultancy, we know the importance of creating recruitment processes which are fair, inclusive and free from bias. We are committed to promoting equality and diversity and developing a process that values differences.

    If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification, please let us know.

    If you experience any technical or accessibility difficulties, need help making an application, or have any additional support needs to be considered as part of the interview and selection process, please let us know.

    Recruitment selection processes are based on evidence of competence stated in the person specification and in relation to our values.


    Open process: This is an open recruitment process. Interviews will take place on a rolling basis, and we will be in touch as soon as possible regarding the next steps. We want to provide everyone with the opportunity to apply. If you are concerned that this role may close before you are able to apply, please get in touch with our advising consultant to discuss your options.

    Equal Opportunities Monitoring

    Peridot and Redemption Roasters are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We will send you an equality monitoring survey at the point of receiving your application, in the interview phase and at the time of placement. This ensures that our processes remain inclusive and equitable throughout, and provides us with important data to help us showcase our impact. The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practices. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the Data Protection Act 2018. The information provided does not form part of the decision-making process and will not affect your application.

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