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Head of Delivery ABRSM – Associated Board of the Royal Schools of Music

ABRSM are recruiting for an exciting and varied new role- Head of Delivery, to work with the COO to make an impact as a project lead, transforming initiatives through performance data and analytics, creating an environment for change to thrive by reviewing skills and ways of working.

  • Location: Hybrid - a combination of home-working and attendance at offices in Central London.
  • Salary: £70,000

Following an exciting digital transformation and change management programme, the Head of Delivery will continue finding solutions and building ABRSM’s future as it is delivering change solutions.

You will lead the organisation forward by implementing agreed business change plans and leading on new digital ideas and opportunities in the deployment of these plans.

The role will be empowered to bring ideas into the business and take these ideas and plans to fruition, both independently and in collaboration with the wider Senior Management Team.


Working with the Chief Operating Officer, the Head of Delivery will plan, monitor and track the implementation of targeted operating models within the portfolio of operational projects. Implement the organisation’s portfolio for customer change, leading on continuous improvement programmes with a solutions driven outlook, problem solving and analysing any impediments along the way, enabling agreed outcomes to be met on target.

To make an impact as a project lead, you will transform initiatives through performance data and analytics,  communicate effective core messages to internal stakeholders, while ensuring the organisation is well-connected by collaborating with all internal teams where you will be bridging all aspects of the business change delivery programmes.

This role will be pivotal in creating an environment for change to thrive by reviewing skills and ways of working, you will mentor your project team and coach a customer-centric culture across the organisation.

The Head of Delivery reports to and works closely with the Chief Operating Officer, whose portfolio includes, implementation of ABRSM’s customer focused strategic plan alongside leadership for growth in candidate bookings and global market share

The Head of Delivery has an important part to play within ABRSM, by providing essential change direction and expertise to the entire organization in the area of customer centric change programmes.

Within the department, you will provide overall direction and leadership as new programmes and services are developed and launched, and existing ones are managed and nurtured. Within and outside the team, experienced specialists will look to you for leadership and direction especially in relation to change deliverables.

Who we are looking for

The Head of Delivery will be an excellent all-round programme management lead with highly developed interpersonal and organisational skills and demonstrable experience of successfully managing the delivery of large-scale technology and digital projects using both Agile and traditional methodologies.

You will be adept at maintaining all programme documentation and collateral to a consistently high standard in readiness for authorised parties to deploy at pace.

You will have the ability to prioritise work to aid the flow of change programmes and follow-through to implementation and bring a high level of leadership across departments to drive business change projects and support teams with knowledge, inspiration and skills.

Closing date: Friday 5th November 2021

For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

Kristina Preston | kristina@peridotpartners.co.uk




If you would like to know more about this role please contact Kristina Preston

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ABRSM is the UK’s largest music education body, one of its largest music publishers and the world’s leading provider of music exams, holding over 650,000 assessments in more than 90 countries every year. As a registered charity, we also make significant donations towards music education initiatives around the world.

Founded in 1889, we have a long and storied history. But our mission has stayed the same: to nurture a love for music, and to inspire achievement in it. At ABRSM, we believe that everyone, wherever they’re from, should have access to high-quality music-learning.

We do this by:

Globally renowned exams and assessments

In partnership with four Royal Schools of Music, we support music-making and learning across the globe. We offer pathways and resources for learners and teachers that help build musical skills and encourage progress.

Our core activity is providing graded music exams, assessments and diplomas. An ABRSM grade has a worldwide currency and our exams are designed to motivate learners at all levels and ages, providing realistic goals and tangible rewards for their achievements.

And much more

We support teachers and learners with a range of award-winning digital resources and publications, as well as host events and offer professional qualifications.

As a charity, we invest more than £6 million in music education every year, all across the globe. We also work with organisations around the world, providing donations, scholarships and sponsorship.

Our partnership work is never one-off – we build long-lasting relationships and support ongoing projects. We advocate for music, playing our part to ensure the future of music education and its place in society. Working towards this goal for over a century means that we’re a trusted voice at a boardroom table as well as on a concert stage.


Led by our Strategic Leadership Team and Governing Body, our staff members, examiners and volunteers work with passion and dedication to make learning music what it should always be: a joyous and life-enriching experience.

ABRSM is committed to providing equality of opportunity and treatment for all, and will not unlawfully or unfairly discriminate directly or indirectly on the grounds of gender, colour, race, nationality, marital status, religion or belief, sexual orientation, disability or age in its dealings with candidates.

We offer the following amenities:

  • Our buildings and facilities have step-free access
  • Papers and materials can be presented in different formats if needed
  • We provide a flexible working environment, including locations

We have Braille and assistive technology installed, adjustable desks and ergonomic accessories, apps for those who need help with prioritising/mapping their workloads and purchased overlays for those who need them.

We are also part of Disability Confident Employer.

If you have any further needs around accessibility, please get in touch with Kristina for a confidential chat on how we can best fulfill your needs.



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    Thank you for your interest in this role.

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    To formally apply, please submit a CV and supporting statement (maximum 2 sides of A4) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

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    For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

    Kristina Preston | kristina@peridotpartners.co.uk

    We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

    All applications will be considered solely on merit.

    Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.


    Closing date: Friday 5th November

    Candidates informed of outcome: w/c Monday 8th November

    First Stage Interviews: w/c Monday 15th November

    Second Stage Interviews: w/c Monday 22nd November

    Equal Opportunities Monitoring 

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