Home / Roles / Head of Data, Evidence and Evaluation | National Deaf Children’s Society

Head of Data, Evidence and Evaluation National Deaf Children’s Society

Help transform the way we work to accelerate our vision of a world without barriers for every deaf child.

  • Location: London, Birmingham, Glasgow, or Belfast office or home-based (UK)
  • Salary: circa £38,000, depending on experience (additional £3,000 for London)
  • Closing date: CLOSED FOR APPLICATIONS

Hours: 35 hours per week

Contract: Permanent

We are the National Deaf Children’s Society (NDCS), the leading charity for deaf children. We’re here for every deaf child who needs us – no matter what their level or type of deafness or how they communicate. Our vision is a world without barriers for every deaf child. Together we overcome the social and educational barriers that hold deaf children back.

We’ve come a long way in our journey to be more digitally focussed with regards to how we work with deaf children, young people, and their families. The onset of the pandemic showed how we could pivot to “do” digital to deliver services to more people than ever online. We’ve never reached so many people as we do now. Around four times more people are accessing our online services than before the pandemic, all thanks to the effort and drive of everyone working together to create new, innovative ways to deliver our services.

If we’re going to achieve our vision of no deaf child left behind by 2030, we need to be doing even more. We can’t just ‘do’ digital we need to ‘be’ digital.

The new Head of Data, Evidence and Evaluation will lead the development of the Observatory function, from initial concept to an established way of working – making sure our strategy and all our work is based on high quality insights drawn from robust data. You will also be responsible for implementing and further developing our evaluation framework to track progress against our strategy across the UK and internationally, and for compiling and presenting strategic evaluation and impact reporting which is required for strategic decision-making, prioritisation, and accountability.

You will provide a central resource and coordination for the collation, interrogation and sharing of data and insight across the charity, to inform our strategy and operations across the organisation, and to improve the organisations’ data, evaluation and insight capabilities.

We seek someone with strong interpersonal and stakeholder management skills, with the ability to interact effectively with colleagues of all levels across the organisation, Executive Directors and Trustees.  Knowledge, understanding and experience of the importance of organisational performance management and impact measurement and of the frameworks and tools that can be used will be key. You will come with strong analytical and research skills with demonstrable experience of designing research projects and implementation of evaluation and data collection methodologies for a range of complex data, and a good understanding of statistics.

You will have experience of the design and development of data structures which deliver strategic analysis, insight and reporting, and of knowledge of tools and technologies which make it easier for the organisation to digest and understand insights and the effectiveness of their activities. A good understanding of digital tracking and analysis tools is important, as is being confident in using digital tools to communicate with stakeholders and willing to learn new digital skills relevant to the role.

This role would suit someone at manger/senior manager/head of levels from a background in either impact, evaluation, evidence, knowledge and/or insight.

We encourage applications from all backgrounds and are committed to creating an organisation that is made up staff with diverse skills, experiences, and abilities.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.

We strive to provide an accessible recruitment process. If a disability or long-term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in your application

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

For further information about the role, or to arrange a confidential discussion, please email our advising consultants at Peridot Partners

Madeline Blair (E: madeline@peridotpartners.co.uk or M: 07904 812 645), or

James Hunt (E: james@peridotpartners.co.uk or M: 07711 405 444)

James-Hunt-Head-of-Not-for-Profit-Practice-Peridot-Partners

If you would like to know more about this role please contact James Hunt

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Welcome

Dear applicant,

Thank you for your interest in the position of Head of Data, Evidence and Evaluation with the National Deaf Children’s Society (NDCS).

We’ve come a long way in our journey to be more digitally focussed with regards to how we work with deaf children, young people, and their families. The onset of the pandemic showed how we could pivot to “do” digital to deliver services to more people than ever online. We’ve never reached so many people as we do now. Around four times more people are accessing our online services than before the pandemic, all thanks to the effort and drive of everyone working together to create new, innovative ways to deliver our services.

If we’re going to achieve our vision of no deaf child left behind by 2030, we need to be doing even more. We can’t just ‘do’ digital we need to ‘be’ digital. We are also creating a new customer impact and transformation hub which aims to put customer experience at the heart of all our delivery.

Reporting to me, the newly created Head of Data, Evidence and Evaluation will lead the development of the Observatory function, from initial concept to an established way of working – making sure our strategy and all our work is based on high-quality insights drawn from robust data. You will also be responsible for implementing and further developing our evaluation framework to track progress against our strategy across the UK and internationally, and for compiling and presenting strategic evaluation and impact reporting which is required for strategic decision-making, prioritisation, and accountability.

You will provide a central resource and coordination for the collation, interrogation and sharing of data and insight across the charity, to inform our strategy and operations across the organisation, and to improve the organisations’ data, evaluation, and insight capabilities.

We seek someone with strong interpersonal and stakeholder management skills, with the ability to interact effectively with colleagues of all levels across the organisation, Executive Directors and Trustees.  Knowledge, understanding and experience of the importance of organisational performance management and impact measurement and of the frameworks and tools that can be used will be key. You will come with strong analytical and research skills with demonstrable experience in designing research projects and implementation of evaluation and data collection methodologies for a range of complex data, and a good understanding of statistics.

You will have experience in the design and development of data structures that deliver strategic analysis, insight, and reporting, and of knowledge of tools and technologies which make it easier for the organisation to digest and understand insights and the effectiveness of their activities. A good understanding of digital tracking and analysis tools is important, as is being confident in using digital tools to communicate with stakeholders and being willing to learn new digital skills relevant to the role.

This role would suit someone at manager/senior manager/head of levels from a background in either impact, evaluation, evidence, knowledge and/or insight.

We encourage applications from all backgrounds and are committed to creating an organisation that is made up of staff with diverse skills, experiences, and abilities.

I wish you well with your application.

Michelle Gardner

Deputy Director Governance and Planning

National Deaf Children’s Society

About the Organisation

We are the National Deaf Children’s Society, the leading charity for deaf children. We’re here for every deaf child who needs us – no matter what their level or type of deafness or how they communicate.

Strategy

Our vision and ambition

Our vision is a world without barriers for every deaf child.

Since we were founded more than 70 years ago, society has come a long way. But deaf children are still falling behind at school and being let down by vital services. And they still don’t have the same opportunities as hearing children.

It’s not just deaf children in the UK who face barriers. Through our international arm, Deaf Child Worldwide, we support deaf children in developing countries who are missing out on education and family life.

Our ambition is that, by 2030, no deaf child will be left behind – at school, in their community or at home.

Our strategy

To determine our strategy we asked deaf young people, their families and professionals about the barriers they face, and how we can help to change things. Their experiences are central to everything we do.

Between 2017 and 2022 we are focusing on three fundamental areas where we can make the biggest difference.

  • We’ll continue fighting to improve the services received by deaf children and young people.
  • We’ll champion the development of good language and communication skills.
  • We’ll shine a spotlight on the importance of becoming independent and the transition into adulthood.

Our strategy includes the promise that we will:

  • continue to give life-changing support to deaf children of all ages
  • never stop improving our services
  • work closely with deaf children and their families, and work collaboratively with partner organisations
  • reach out to families who may otherwise miss out on support
  • build our reputation as a recognised global expert on childhood deafness
  • continue to value our amazing members and supporters by fundraising in line with our ethical policy and making sure that every penny we raise is spent wisely

In 2019, we reviewed the strategy to make sure it is still the right one. We are confident that it is and have taken the opportunity to clarify and update some parts of the strategy in an update note.

What does success look like?

Over the five years of the strategy, we’ll monitor progress towards our ambition by tracking key measures of deaf children’s educational attainment and life satisfaction.

We’ll also track specific indicators of:

  • the availability, accessibility, and quality of national and local services
  • deaf children’s language and communication skills
  • deaf young people’s life skills, continuing education and employment

Deaf children have a bright future – but only if we continue to break down the barriers they face. Your help will be vital in reaching our goal. Together we can overcome the barriers that hold deaf children back.

Vision, mission, and values

Our vision

Our vision is a world without barriers for every deaf child.

Our mission

Together we overcome the social and educational barriers that hold deaf children back.

Our values

Families: We help families give the best possible support to their deaf child every step of the way.

Children: Deaf children and young people are at the heart of our work. We make sure their needs come first, and we help others do the same.

Choice: We give expert unbiased support to help deaf children and their parents make informed choices about their lives.

Challenge: We work together with others to positively challenge unfairness.

Our beliefs

  1. Deaf children can do anything other children can do, given the right support from the start.
  2. Effective language and communication skills lie at the heart of deaf children and young people’s social, emotional and intellectual development.
  3. Families are the most important influence on deaf children and young people, and need clear, balanced information to make informed choices.
  4. Deaf children should be involved in decisions which affect them as early as possible.
  5. Deaf children should be valued by society and have the same opportunities as any other child.

We, at the National Deaf Children’s Society (NDCS,  understand that different members of the community have different access needs, and have made some modifications to the way we do business in order to accommodate people from diverse communities and abilities.

We offer the following amenities:

  • Our buildings and facilities have step free access – the London office is step free (lift from pavement to front entrance and lift to 2nd floor work area), large open office and kitchen areas as well as accessible disabled toilets
  • Interviews are being held remotely
  • Accessibility dogs are always welcome on our premises
  • Papers and materials can be presented in different formats if needed
  • We would be happy to source a sign language interpreter if required
  • We provide a flexible working environment, including locations – depending on request and service needs

We are a flexible organisation with a good proportion of the workforce either working part time, being permanent home workers (nearly 50% of our workforce) or having adjustments to working hours in place to address childcare or caring responsibilities or for wellbeing reasons.

20% of the workforce have reported having a disability or long term medical condition – More than 10% of our workforce have reported being deaf or have a hearing impairment.

We also have an internal ED&I working group initiative who meet monthly, to ensure we are aware of the needs of all and everyone that works with us.

If you have any further needs around accessibility, please get in touch with the advising consultants for a confidential chat on how we can best fulfil your needs.

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    Thank you for your interest in this role.

    Please download the Job Description and Person Specification and complete this Equality Monitoring Survey.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Application – NDCS, Head of Data, Evidence and Evaluation” into the subject field.

    For further information about the role, or to arrange a confidential discussion, please email our advising consultants at Peridot Partners

    Madeline Blair (E: madeline@peridotpartners.co.uk or M: 07904 812 645), or

    James Hunt (E: james@peridotpartners.co.uk or M: 07711 405 444)

    We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

    All applications will be considered solely on merit.

    Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.

    Closing date: By 9 a.m. Monday 4th April 2022

    Interviews: From w/c Monday 11th April 2022

    Equal Opportunities Monitoring

    Peridot and National Deaf Children’s Society are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete this equality monitoring survey.

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