Home / Roles / Director of Finance, Operations and Strategy | The Cardinal Hume Centre

Director of Finance, Operations and Strategy | The Cardinal Hume Centre

As our Director of Finance, Operations and Strategy you will have the opportunity to be the difference, optimise our impact and improve lives.

  • Location: London
  • Salary: £68,000 + benefits

About the role

The Cardinal Hume Centre, based in south Westminster, gives people access to the skills and support they need to overcome poverty and homelessness. Giving homeless young people, families in need the support they need to realise their full potential, we offer a holistic service, all on one site. We provide this support in a variety of ways from residential services for homeless young people; family support; housing and welfare rights advice; employment support; and immigration advice and advocacy.

As we evolve to meet the increasing demand of the people we support, which continues to be exacerbated by the pandemic, we are refocusing. Our next strategy is ambitious; it has to be. We are confident we can unlock further potential and we are determined to do more for the people we support. Our aim is to help young people and families thrive so we are focusing our efforts in this area, tackling homelessness, poor housing and poverty at a young age so this does not endure into later life.

As we approach this next phase, rich with possibilities to enhance and adapt our work, increase our impact and our ability to improve lives, we are now looking for a strategically agile director who wants to make a difference. You will bring a strong finance pedigree, be strategically switched on, and have a proven track record in helping organisations to successfully grow.

Who we are looking for

We are looking for a strategic facilitator and enabler, someone who has a collaborative and team-oriented style, can see the bigger picture and bring new stimulus and insights to work alongside the CEO and capable senior management team to shape positive change.

You will manage a portfolio of facilities, IT, finance and central administrative staff and bring an antennae that will enable you to seek continuous improvement. Working alongside fundraising and operations colleagues, providing the information, insight and intelligence they need,  you will ensure you and your team are enablers of progress.

Financially qualified you are likely to have a track record in successfully leading a portfolio of some of these equivalent areas, and be able to demonstrate how your strategic input has contributed to driving growth and bigger impacts for clients. We are open to your sector background and will welcome best practice from other sectors. We particularly want to encourage people from under-represented groups to apply to support our efforts to build a more diverse and skilled leadership team.

If you would like an informal conversation about the roles you can contact our advising consultants at Peridot Partners:

Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902071

Closing date for applications: 9am, Monday 29th March 2021

If you would like to know more about this role please contact Philippa Fabry

View profile

A welcome from the Chief Executive, George O’Neill

I am delighted you are interested in joining the Cardinal Hume Centre. It is a great place with huge potential. 

The Centre has made real improvements in recent years, but we know we face challenging times. In nearly all its forms, homelessness is increasing and in Westminster over a third of families live in poverty. People face the highest housing costs in the country, a challenging labour market and rising levels of violent crime. Some of those we support come from care or broken relationships, some are seeking asylum, safety and support.

Since March last year and throughout the pandemic we are proud the Centre stayed open. We met the emerging needs of people who found themselves isolated, homeless or jobless through the economic crisis. Our committed and agile team worked hard to safely meet the often complex needs of the young people who live with us and the families who needed our advice or support. We did this both through online support and where necessary in person. Meanwhile our income from individual and organisational donors has not diminished, it has in fact increased in some areas, backed by the proactive work of our fundraising team.

We know however that the challenges of Covid-19 are not for the short term, and particularly now, our response is too important to be left to chance. We are therefore changing our approach. We want to focus far more of our efforts on young people, children and families. To tackle homelessness, poor housing and poverty at a young age and break its cycle into later life. We want to see the value in each individual and nurture potential, our aim is to help young people and families thrive.

We now need a new Director of Finance, Operations and Strategy to take a critical role in our Senior Management Team. We are at a key stage in the implementation of a new strategy and business plan for 2020-23. We want to develop a creative and strategic response that builds on our strengths and draws on the very best of our values and ethos. We know it will involve increasing our income and size, in order to increase our impact and ability to improve lives.

Of course, you will need the right financial experience and qualifications, but equally important is the ability to be an inspiring and insightful leader. We need someone led by values who can use detail to shape the bigger picture. A strategic director with experience of helping organisations to successfully grow, who can use their leadership and finance skills as an enabler for the development of our work.

We particularly want to encourage people from underrepresented groups to apply to support our efforts to build a more diverse and skilled leadership team. You will join a committed and cheerful Centre. We are backed by a hugely supportive Board that is ambitious for our success. We own our own building and 80% of our income comes from voluntary sources. If we make the right choices, I am certain there is real potential to make an even bigger difference.

If you would like to know more before you apply, please get in contact. I would really like to hear from you. It is such important work and I hope I can encourage you to take part.

George O’Neill
Chief Executive

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness

The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy.

The Centre is based within five-minute walk from Parliament, but it is also in the borough with the highest level of rough sleeping in the Country and the highest proportion of households living in temporary homes. With an annual income in the region of £2.9 million, the Centre currently employs around 60 members of staff. We also benefit from a loyal supporter base and the generous contribution of around 100 volunteers.

The recruitment of this post comes at a critical time. Last year the Centre reviewed its strategy and in April began work to implement a new Business Plan. This will refocus our work on young people, children, and families.

It is a deliberately ambitious strategy, and it will require us to be more proactive and agile, providing long term support for young people and families in need. It is backed by sound financial plans. We have taken steps to reduce the core costs of the Centre, to enable us to invest in higher priority areas. This year we significantly increased our income, rebalanced our finances and will build a fund for future development. New systems and processes have been introduced and there is scope to build and shape an enhanced finance and operations team.

We need someone who has sound financial ability and excellent strategic skills

This year we will begin discussions with the Board about our future growth. We need a Director who can help lead this work alongside the CEO and can bring experience of securing new partnerships and increasing income. It is work that will have a direct impact on the lives and futures of children and young people.

This post reports to our Chief Executive, George O’Neill, who joined the Centre in 2018. It currently line manages experienced facility, IT, finance and central administrative staff. In 2021 priorities will include:

  • Alongside the CEO, supporting the Board’s consideration of the Centre’s future growth and development
  • Leading the Centre in its sound financial management building on the improvements in recent years, helping ensure we use our resources to achieve the greatest impact for clients
  • Building the Centre’s capability to secure new contracts or investment – for instance supporting (alongside the Director of Services) the Centre’s bid for youth homelessness services in Westminster – expected in this financial year
  • Working closely with fundraising colleagues to strategically plan for growth in voluntary income
  • Building positive, strong and collaborative working relationships across the organisation but particularly with the senior management team, Treasurer and other members of the Board
  • Lead and develop the team to optimise their impact and effectiveness
  • Supporting the Centre’s management of staff through the pandemic, helping manage the safe operation of our services

Over 80% of our income is charitable or earned – with £1 million coming direct from individuals, this gives us independence and flexibility. We own our building and there is scope for redevelopment. Our Westminster location gives us the chance to influence policy and practice. Our team offers a range of services that together make the Centre distinct and more able to answer the complexity of individual need. If we build our effectiveness the opportunity to make an even bigger difference could be significant.

Our Business Plan - a summary

Our Vision:

The Cardinal Hume Centre strives towards a society where everyone has a safe place to live and the opportunity to reach their full potential.

Our Mission:

Turning Lives Around: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.

Our Values: At the Centre, we will:

  • Value each person
  • Welcome and include
  • Encourage potential
  • Work together
  • Learn, reflect and improve

Our Business Plan Goals 2020 –23:

We want to focus our efforts on young people, children and families. To tackle homelessness, poor housing and poverty at a young age and break its cycle into later life. We want to see the value in each individual and nurture potential, helping young people and families to thrive.

Strategic Goals:

  1. Support young homeless people to reach their full potential, equipped to thrive in adult life.
  2. Prevent homelessness and improve outcomes for young people by providing tailored support to families at risk.
  3. Welcome and help people in crisis to secure effective support.

Enabler Goals:

  1. Harness evidence and insight to improve long-term outcomes for vulnerable children, young people and families.
  2. Maximise the Centre’s efficiency and effectiveness.

There are links to the full Business Plan, the financial plan, our values and behaviours framework and annual report here. You can read about how the Centre has supported its clients through the pandemic in our most recent donor magazine here.

    To access a full job description and application details,
    please fill out the form below.


    To apply, please submit a CV and supporting statement (maximum two sides of A4) that clearly outlines your suitability for the role against the criteria provided in the person specification. Please include your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Director of Finance, Operations and Strategy, Cardinal Hume Centre” into the subject field.

    If you would like to have an informal conversation about this opportunity you can contact our advising consultants at Peridot Partners:

    The post holder for this job, (or any other job at the Centre) is not required to be a Catholic. However, given the seniority of the role you must be willing to be a strong advocate of the values of the Centre and able to see the distinct and positive impact this can have for our clients. As part of this, the post holder must also respect and help implement the Centre’s Equal Opportunity Policy.

    The Centre requires all its staff and volunteers to undertake an appropriate level of DBS or police check.

    The Centre is working hard to strengthen the diversity of its senior team at a Board and executive level. We particularly want to encourage people from black, minority ethnic and other under-represented groups to apply for this role.


    • Closing date: 9am, Monday 29th March 2021
    • First interview: w/c Monday 5th April 2021
    • Second interview: w/c Monday 12th April 2021

    Equal Opportunities Monitoring

    Peridot and the Cardinal Hume Centre are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete our equality monitoring form.

    The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the Data Protection Act 2018. The information provided does not form part of the decision-making process and will not affect your application.

    Data Processing, Protection and Privacy Policy

    By completing the form to view, or if you have access to this page from an email invitation, Peridot Partners will have processed your personal information. For more information about Peridot Partners’ data processing activities and your rights, please read our Privacy Policy.

    You might also be interested in: