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Director of Operations The Liminal Space

Join this inventive creative studio using art and design approaches to build understanding, participation and social action, as our first Director of Operations.

  • Location: London & home-based
  • Salary: £58,000 - £65,000

Are you an experienced strategic operations professional, passionate about strengthening and developing operations, enabling people and culture, and adept at financial and business planning? If so, then you could be our next Director of Operations.

The Liminal Space is a unique, purpose-led creative consultancy and design studio – our purpose is to be ‘change makers’. All of our work aims to effect change; among individuals, in organisations and in society as a whole.

The Liminal Space offers a wide scope of services, from experiential design to leading public engagement projects and internal innovation and learning programmes.

We strive to empower more people, more profoundly to contribute to greater positive social and health outcomes. We do this through people-centred art and design-based engagement methods which build understanding, participation and social action. Our novel methods are effective with mainstream and underserved public audiences and with academic researchers and industry decision-makers across sectors.

Our team has a depth of experience in the worlds of art, design and academia, and a breadth of expertise spanning architecture, filmmaking, graphic and exhibition design, fashion, food and futures.

We call on a truly diverse network of experts – from gardeners and chefs to behavioural economists and climate change scientists.  After all, sometimes the most interesting breakthroughs happen when you leave space to explore the unexpected.

Shortlisted for Emerging Designer of the Year at Dezeen Awards 2020, The Liminal Space is an interdisciplinary design studio led by Sarah Douglas and Amanda Gore.

About the Role

Following a period of growth, we seek an exceptional Director of Operations who will enjoy working in an agile and creative environment, who can reinforce and build our operating processes and systems and help continue to shape our culture and support our people, so we are able to drive more impact.

This role will enable and shape our organisational effectiveness for now and the future and be a key member of our leadership team. You will play a vital role in strategic and business planning, lead and develop all of our business functions across Finance, HR, as well as support business development and capitalisation of our IP.

Comfortable working with a small and expert team, you will be flexible and collaborative in your approach, naturally people-oriented, empathetic and possess excellent communication skills.

This role will also suit someone who can flex between the strategic and practical implementation and be content to roll sleeves up when required within an entrepreneurial team culture.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902071

Madeline Blair | madeline@peridotpartners.co.uk | 07904 812645


If you would like to know more about this role please contact Philippa Fabry

View profile

The Liminal Space is led by Sarah Douglas and Amanda Gore.

Sarah has combined a career as a professional artist with ones in art and design consultancy, academia and the strategic direction of creative projects. In 2012, Sarah co-founded The Liminal Space with Sam Livingstone to bring together cross-disciplinary creativity, innovation and education to create social and strategic change. She holds an MA from the Royal College of Art, is a consultant in the RCA’s Innovation Department and lectures in Fine Art at several UK universities. designs inspiring ways to engage people with important topics.

Amanda’s work bridges the worlds of creative development, audience engagement and social change. Amanda has more than 15 years’ experience in designing and delivering tools, formats, products and programmes for both public and private sector clients – from Apple to the V&A. Trained as a designer and with a background in consumer insight, Amanda is a Fellow of the Royal Society of Arts, a member of The Courvoisier Future 500 and a mentor at Year Here.

Sam Livingstone is a Non-Executive Director and works with us on an ad hoc basis. Sam has a design and design management background and vast experience working at a senior level with blue-chip clients on a spectrum of creative strategy work – from ‘vision orientated’ far-reaching programmes to more focused near-term and pragmatic projects.

About The Liminal Space

The Liminal Space was set up by Sarah and Sam in 2012 as a creative consultancy and design studio, and they were joined by Amanda in 2015. The company has grown steadily over the last 8 years with more rapid growth since 2018.  We have now delivered a wide variety of projects of varying sizes with our dedicated and brilliant team.

Our practice revolves around identifying the issues that need to be brought to the public’s attention, and devising the most creative, accessible and inspiring ways to realise them for informed consideration and debate. We use novel creative methods to empower people through deepening their knowledge and inspiring them to use this understanding to effect change. Our pioneering work in this domain has recently been recognised with a Wellcome Trust Sustaining Excellence Award, the aim of which is to support us to sustainably grow, as well as us being shortlisted as Emerging Design Studio of the Year 2020 by Dezeen.

Our projects have almost always involved collaboration with scientific, medical, and business experts who provide a factual foundation for our creative realisation. We have brought issues to the public through large-scale flagship projects funded by the Wellcome Trust, the Academy of Medical Sciences, the London School of Economics, the Barbican, University of Cambridge, University of Oxford, Kings College London, BEIS and UCL, amongst others.

We forge cross-sector partnerships through our work and other recent clients include: Ipsos Mori, Selfridges, British Council, Francis Crick Institute, Cambridge Genome Campus, the Co-op, Royal Academy of Arts, Innocent and John Lewis Partnership.

Our aims, vision and values

The Liminal Space is a purpose-led business – our purpose is to be ‘change makers’ – all of our work aims to effect change: among individuals, in organisations and in society as a whole.

Our mission is to bring important social topics to the public to raise awareness, enable informed decision-making and inspire action.

We strive to empower more people, more profoundly to contribute to greater positive social and health outcomes. We do this through people-centred art and design-based engagement methods which build understanding, participation and social action. Our novel methods are effective with mainstream and underserved public audiences and with academic researchers and industry decision-makers across sectors: our work both builds agency and obtains deeper and more inclusive insights and evidence in order to make social, scientific and health research more relevant and useful to society. In particular, our practice-based work offers researchers direct insight into the lived experience of their area of specialism – this has been shown to have an important impact on their ability as researchers and fosters a more inclusive practice.

The mission is achieved at each level by:


INDIVIDUAL LEVEL CHANGE – Individuals experience Liminal Space interventions which increase their knowledge and awareness about a topic and in turn, make changes to their own behaviour if appropriate, and/or make them feel better consulted and informed on an intractable issue.

ORGANISATIONAL LEVEL CHANGE – The Liminal Space work acts as a catalyst, allowing organisations to listen to the needs and concerns of their employees and make more evidence-informed policy and practice change. Across academia, The Liminal Space work allows greater awareness of the public reaction to /understanding of a topic/ field as well as offering novel data capture and insight generation, enabling research to be further advanced and supporting the development of the sector in methodologies and skills.

UNIVERSAL LEVEL CHANGE – The Liminal Space work enables improved collaborative working amongst corporates, academics and change agents to effect change in an intractable area.

We are committed to the evaluation of the outcomes of our work in order to learn from each intervention and continually work to improve over time. Each project has different detailed outcomes based on the precise topic under consideration but there are some common themes which form the basis of our organisation-wide outcomes chain – this chain summarises the short, intermediate and longer-term outcomes across all LS work – it encapsulates The Liminal Space ‘theory of change’.

Our projects

Click here to learn more about The Liminal Space’s projects

One of our flagship projects is Night Club:

  • Night Club is a transformational engagement programme developed by The Liminal Space that brings sleep researchers together with night shift workers and employers to create a better and healthier working experience. Since its inception in 2018, Night Club has directly engaged over 5,000 employees across 25 sites in the UK and reached 100,000+ virtually.
  • We have a pipeline of exciting opportunities to bring Night Club to night shift workers across a number of industries including retail, logistics, transportation, and healthcare in order to support their sleep health and mental health. This includes delivery of Night Club as part of our new Urban Health grant-funded project in Lambeth and Southwark, alongside commercially funded projects across the UK and, potentially, internationally.

Diversity, Equity and Inclusion

We are currently taking action to become a DEI organisation. We are at the beginning of this process, but our goals currently are as follows:

  • To ensure representation of diverse talent
  • To strengthen leadership accountability and capability for DEI
  • To enable equality of opportunity through fairness and transparency
  • To continue to promote openness and tackle discrimination internally and externally
  • To foster belonging through unequivocal support for multivariate diversity so that people can bring their full selves to work with The Liminal Space

We recognise that this process will take time and that we will also need to continually reflect on our progress to our DEI goals and make further practice changes/ improvements along the way to enhance our progression and ensure the programme needs are met.

The Liminal Space values diversity, equity and inclusion and we have worked to shape an application process that is as accessible as possible. Our current accessibility provisions include:

  • Interviews can be held in meeting rooms that support hearing loops.
  • Papers and materials can be presented in different formats if needed.
  • A sign language interpreter can be accessed for an interview.
  • Working patterns/working locations can be adjusted.

However, we recognise that there may be more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you. Please do not hesitate to reach out to us before submitting your application.

We are open to and recognise non-conventional experience and expertise. This scope is outlined with people from communities which traditionally experience discrimination in mind. Those who experience discrimination and/ or prejudice based on their race, ethnicity or immigration status; women; new parents; people with disabilities and LGBTQI+ people are encouraged to apply.

We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.

All candidates will be selected based on merit and experience but in the event of a tie between two/several candidates, we may select the candidate with lived experience of the communities we are seeking to address through this work.

    To access a full job description and application details,
    please fill out the form below.


    Thank you for your interest in this role.

    Please download the Role Description and Person Specification and complete this Equality Monitoring Survey.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “The Liminal Space – Director of Operations” into the subject field.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners

    Philippa Fabry | philippa@peridotpartners.co.uk | 07772 902071

    Madeline Blair | madeline@peridotpartners.co.uk | 07904 812645

    We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

    All applications will be considered solely on merit.

    Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the role, or if any adjustments or support are required regarding the recruitment process.

    Closing date: 27th June 2022
    Candidates informed of outcome: Friday 1st July 2022
    First Stage Interviews: Wednesday 6th July 2022 and Thursday 7th July 2022
    Second Stage Interviews: Wednesday 13th July 2022

    Equal Opportunities Monitoring

    Peridot and The Liminal Space are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete this equality monitoring survey.

    The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the new Data Protection Act 2018 launched on 25 May 2018.

    The information provided does not form part of the decision-making process and will not affect your application.

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