Shape the future development of hospice care, champion clinical excellence and lead services that make a lasting difference to people and families across Worcestershire.
St Richard’s Hospice is a leading independent hospice charity supporting people and families across Worcestershire. We are proud of the quality of our care and ambitious about how our services continue to evolve for the future.
We are now seeking an exceptional Director of Clinical Services to join our executive team and provide strategic and operational leadership across all clinical, medical and care services.
This newly created role offers a significant opportunity to influence the future direction of St Richard’s. We are looking for a credible and compassionate senior clinical leader with experience of leading complex, multidisciplinary healthcare services, delivering transformation and developing high-performing teams.
Visible, collaborative and courageous, you will bring fresh thinking, build strong relationships and help us continue to deliver the very best care and support for our community.
Who we are
St Richard’s Hospice serves communities across Worcestershire, providing expert care and support across hospice, community and well-being settings.
As a values-led organisation, we are committed to compassionate care, clinical excellence, partnership working and continuous improvement. At the heart of everything we do is a simple belief: people are more than their illness. We see the person, not just the patient, understanding what matters to each individual, respecting their choices, and supporting their physical, emotional, social, and spiritual needs.
We are proud to be rated ‘Outstanding’ by the Care Quality Commission, reflecting our commitment to exceptional, person-centred care for every person and family we support.
About the role
As Director of Clinical Services, you will provide strategic and operational leadership across all clinical, medical and care services, with responsibility for ensuring the highest standards of quality, safety and clinical practice.
Reporting to the Chief Executive, you will shape the future of clinical services, championing excellence while ensuring the voices of patients, families and carers remain at the heart of decision-making. You will provide leadership across quality, governance, safeguarding, workforce and regulatory compliance, while building strong partnerships across the NHS, commissioners and wider community to develop integrated and sustainable models of care.
This is an opportunity to make a significant and lasting impact: developing services for the future, strengthening clinical leadership and helping St Richard’s realise its long-term ambitions.
Who we are looking for
We are looking for a credible, compassionate and experienced clinical leader who can combine strategic thinking with visible, authentic leadership.
You will bring a strong track record of leading multidisciplinary healthcare services, navigating complexity and delivering meaningful transformation and improvement.
The successful candidate will also have:
- Significant senior clinical leadership experience across complex, multidisciplinary healthcare services.
- A strong track record of leading service transformation, workforce planning and continuous improvement, with the ability to assess what is working well and where services need to evolve.
- Strong knowledge of clinical governance, quality, safeguarding, risk and regulatory requirements, with an unwavering commitment to safe, high-quality care.
- The ability to lead and develop senior clinical leaders, building capability, confidence and accountability through coaching, support and constructive challenge.
- Strategic insight alongside a visible, collaborative and hands-on leadership style, with the ability to build trusted relationships across clinical teams, the Executive Team, Board and external partners.
- The courage and curiosity to challenge established ways of working, bring fresh thinking and translate strategy into meaningful impact for patients, families and staff.
Experience of hospice or palliative care would be advantageous but is not essential. Above all, we are seeking an exceptional clinical leader who shares our values, brings curiosity and ambition and is excited by the opportunity to help shape the next chapter for St Richard’s.
To view the role description and person specification, please go to the ‘How to Apply’ tab above, fill in your details and download the candidate pack.
For further information or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:
Lucy Kennedy-Mavers | lucy@peridotpartners.co.uk | 07947 935068
Clare Connor | clare@peridotpartners.co.uk
St Richard’s Hospice is a registered charity in England and Wales (No. 515668).
Welcome from the Chief Executive
Dear Candidate,
Thank you for your interest in becoming our new Director of Clinical Services at St Richard’s Hospice.
This is an important appointment for us and an exciting opportunity to join St Richard’s at a significant point in our development. We are incredibly proud of the care we provide to people and families across Worcestershire and of our Outstanding CQC rating, but we are equally ambitious about how we continue to evolve our services to meet changing needs.
At the heart of St Richard’s is a simple belief that people are more than their illness. We see the person, not just the patient, and this commitment to compassionate, person-centred care runs through everything we do.
As our new Director of Clinical Services, you will play a critical role in ensuring we protect what is special about St Richard’s while continuing to challenge ourselves about how we can do even better.
We have undergone significant transformation in recent years and this newly created executive role provides an opportunity to take a broad view across all our clinical, medical and care services. We are looking for someone who can bring strong clinical leadership and fresh thinking; who will work alongside our teams to understand what is working well, where we can improve and how our services and workforce need to evolve for the future.
Just as importantly, we are looking for a visible, compassionate and courageous leader. Someone who will build trusted relationships, develop and empower our clinical leaders and colleagues, and ensure the voices of patients, families and carers remain central to our decisions. You will also be an important member of our executive team, contributing to the wider leadership and future direction of the Hospice and strengthening our relationships with partners across the health and care system.
There is a great deal to be proud of at St Richard’s and significant opportunity ahead. If you are excited by the prospect of helping us shape the next chapter of our clinical services and making a lasting difference to the people and communities we serve, we would be delighted to hear from you.
With best wishes,
Mike Wilkerson
Chief Executive
About us
St Richard’s Hospice strategic intent 2024 – 2027
Our vision, Caring for Life Together, inspires our purpose to continue providing care and support for people with an illness that cannot be cured and supporting their loved ones with practical, emotional and bereavement support. We will deliver our purpose through the following 6 strategic intentions:
- Our Clinical Excellence: Delivering exceptional care that continues to meet the holistic needs of people within our communities. Continually improving our services, ensuring they are easily accessible, responsive, safe and sustainable and maintain a CQC rating of Good or above. Ensuring our Hospice environment continues to enhance comfort, dignity and well-being.
- Valuing our quality workforce: Delivering St Richard’s care and support through an integrated, inclusive and diverse workforce of empowered staff and volunteers, maintaining our reputation as a good employer. Attracting and retaining people through competitive salaries, benefits, flexibility and welfare support. Investing in our people and enhancing skills through ongoing learning and development. Offering flexibility, variety and quality in our volunteering opportunities, utilising people’s unique value and potential.
- Learning and research underpin our organisation: Developing a culture of learning and continuous improvement throughout St Richard’s. Using research outcomes and best practice to support development across all areas of our hospice, from services to income generation.
- Digital transformation: Developing information technology and digital solutions to facilitate different ways of working that maximise the efficient and effective use of our resources. Exploring the use of artificial intelligence systems to identify possible opportunities for use. Utilising digital systems, processes and records across all our activities to ensure regulatory compliance and support the delivery of exceptional care and support services. Ensuring the ongoing development and production of robust data to inform our continuous improvement, decision-making, management and governance.
- Sustainability underpins our growth: Creating a culture of continuous improvement and growth across all our income generation streams, ensuring future sustainability and service delivery. Maintaining St Richard’s desired target level of free reserves with effective and efficient, and where practical environmentally friendly, use of resources. Developing future services only when there is an equally identifiable and sustainable level of income.
- Profile, partnership and collaboration underpin our reputation: Developing St Richard’s profile and respected reputation in all the local communities we serve through our partnership and collaboration with donors, supporters, hospices, other charities and the NHS. Nurturing and sustaining these relationships to achieve effective joint working and the ongoing creation of beneficial outcomes for patients and their loved ones.
Accessibility information
St Richard’s is committed to being a place where everyone feels welcome.
Whether you are cared for by us, employed by us, volunteer for us, or support us in any way, we want to be accessible and inclusive to you.
We believe people should have equitable access to our services and opportunities, and to be treated with kindness and respect.
We are committed to overcoming economic, cultural, social, and geographical barriers within our community. We welcome and value all forms of difference and diversity without exception.
We offer the following amenities:
- Step free access to the building, all key meeting rooms and bathrooms, and an accessible workstation
- Accessibility dogs are welcome
- Interviews can be held in meeting rooms that support hearing loops
- Papers and materials can be presented in different formats
- A sign language interpreter can be accessed for interview
- Working patterns and locations can be adjusted
Further information
The Hospice provides specific adjustments tailored to individual needs. This is usually assessed via Occupational Health or Access to Work. Depending on the requirements, there are several ways to support individuals. If candidates want to discuss something specifically, this can also be picked up separately for the purposes of the interview process, feedback and appointment.
To arrange a confidential discussion, please contact our advising consultants at Peridot Partners:
Lucy Kennedy-Mavers | lucy@peridotpartners.co.uk | 07947 935068
Clare Connor | clare@peridotpartners.co.uk
Thank you for your interest in this role. Please download the Role Description and Person Specification.
To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.
Please include your home address, contact email and mobile.
Please ensure that your application is emailed to response@peridotpartners.co.uk, inserting “Application: St Richard’s Hospice — Director of Clinical Services” into the subject field. You will receive an acknowledgement of receipt within 2-3 days. If you do not receive an acknowledgement, please contact our admin team.
For further information or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:
Lucy Kennedy-Mavers | lucy@peridotpartners.co.uk | 07947 935068
Clare Connor | clare@peridotpartners.co.uk
As a sector-leading executive search consultancy, we know the importance of creating recruitment processes that are fair, inclusive and free from bias. We are committed to promoting equality and diversity and developing a process that values differences.
If you require any job information in an alternative format (e.g. large print), please contact the lead consultant. Please also let us know if you would like to submit your application in an alternative format.
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Recruitment selection processes are based on evidence of competence stated in the person specification and in relation to our values.
Timetable
We are in the process of confirming closing and interview dates. As soon as we have this information, we will update the site and inform all who have already applied.
Equal Opportunities Monitoring
Peridot and St Richard’s Hospice are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We will send you an equality monitoring survey at the point of receiving your application and at the time of placement. This ensures that our processes remain inclusive and equitable throughout, and provides us with important data to help us showcase our impact.
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