Home / Roles / Deputy Director of Income Generation (IG) | Haven House Children’s Hospice

Deputy Director of Income Generation (IG) Haven House Children’s Hospice

Haven House Children’s Hospice is recruiting for the newly created position of Deputy Director of Income Generation (IG) to drive fundraising as they undertake a new strategy of growth.

  • Location: Woodford, Essex (Hybrid working with a minimum of 3 days in Woodford office)
  • Salary: c£55k

History of Haven House

Sue Irwin (1937-2008) was a woman of passion and vision. She realised a dream on behalf of many hundreds of families of children with life-limiting conditions when she founded Haven House Children’s Hospice.

Sue had a wide range of experience working with children; she was a registered general nurse, a registered midwife and a health visitor. It was while she was working as a health visitor in Dagenham in the early 1990s that she became aware of the need for a local children’s hospice.

In particular, she worked closely with a young boy, Gary, who had severe disabilities. Sue recognised that he and his mother needed respite from the rigorous demands of care that were placed on them. There was nowhere close to home that could offer this kind of support. She realised the isolation that resulted from caring for a child with a life-limiting or life-threatening condition and sought to provide a place of beauty and tranquillity that could offer professional support for all the family.

In January 1999, Sue suffered two severe strokes which made the fulfilment of her vision even more challenging, but she was not deterred. Sue was able to see Haven House emerge as a place of excellence serving children in North and Northeast London, West Essex and East Hertfordshire.

In 2021-2022, Haven House supported 404 children and spent over 36,000 hours taking care of them.


The best possible life for every baby, child and young person with a life-limiting or life-threatening condition and their families, who live in our local communities.


To provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities. Working in partnership we will deliver these services when needed and in families’ preferred place of care.


In partnership with our staff, trustees and service users, we have refreshed our core values and behaviours. This forms the framework for how we deliver our services.

By making a personal commitment to live by these values every day, as an organisation, we can ensure our service continues to meet and exceed the expectations of all our service users.

Respectful: Recognising that everyone is an individual and treating others as they would expect to be treated

Safe: Creating a positive learning environment and doing everything to ensure our services and environment are as safe as possible

Compassionate: Showing warmth and empathy in the most difficult of circumstances by creating an environment where our children and families can create lasting memories

Professional: Acting with integrity and honesty, striving for excellence and being accountable for our actions

Department description

The Income Generation & Marketing (IGM) team at Haven House is responsible for raising around 80% of the funds required to run the hospice and its services. It is also responsible for promoting the hospice across its local communities to engage a wide variety of stakeholders in fundraising and volunteering activities. In addition, the team delivers strategic marketing action, support, and advice to raise awareness of our services to both families and statutory partners.

General job summary

As the Deputy Director of Income Generation (IG), you will be responsible and accountable for the leadership and performance of fundraising and will play a pivotal role leading the team to achieve their ambitious target.

The key is to deliver a programme of diverse and risk assessed fundraising activity that maximises sustainable net voluntary income.

You will be comfortable leading from the front, being a visible face of the organisation as ambassador for the hospice, and representing the organisation to both internal and external audiences.


  • To build and support a high-performing fundraising team with a re-focus on income target delivery, following a challenging period during the pandemic.
  • To lead the team in the cultivation and solicitation of major donors, corporates, trusts, and grants foundations and help with the development and maintenance of a portfolio of prospects/donors.
  • To work with the IGM team to inspire and develop new income-generating initiatives as well as deliver a successful fundraising investment programme which should include digital fundraising and supporter care.
  • To work closely with the Director of IGM and maintain strong teamwork across all departments.
  • To ensure that all activity is run in compliance with the Fundraising Regulator as members of the Chartered Institute of Fundraising, HMRC, Information Commissioners Office.

Management & Leadership

  • To lead and motivate the development of the team, enabling each team member to utilise their skills and experience effectively.
  • To lead coaching and mentoring through regular 121s and appraisals, as well as setting of individual and team KPIs and the monitoring of performance against targets.
  • To lead by example, encouraging and ensuring strong communication and collaboration between all teams in IGM and across Haven House.
  • Support colleagues in the management of workload and directing resources strategically to maximise ROI and enable success of the IGM Team.

Who we are looking for

We are seeking a highly motivated and passionate fundraiser with a proven track record of both income generation and building successful fundraising teams.

We are searching for an inspirational leader who can be the visible face and ambassador of the Hospice. We are looking for an expert relationship builder who will deliver diverse and creative fundraising projects whilst cultivating a collaborative team atmosphere.

Suitable applicants must embody the Haven House values and care deeply about providing the best possible life for each child with life limiting conditions, and their families.

For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners:

Eddie Taylor | eddie@peridotpartners.co.uk | 07904 814273

Josh Larkin | josh@peridotpartners.co.uk | 07950 729373

Eddie Taylor, Head of Fundraising Appointments, Peridot Partners

If you would like to know more about this role please contact Eddie Taylor

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Haven House is committed to Equal Opportunities in Employment and therefore, it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable.

Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted, and you are expected to work with Haven House to fulfil these obligations, policies and codes of good practice.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients, and visitors.

Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Employment is subject to receipt of satisfactory references and an enhanced DBS check.

This role is subject to a DBS check and receipt of satisfactory references.

Our accessibility provisions include:

  • Step-free access to the building, accessible workstations (e.g. desk, office), and step-free access to all key meeting rooms and toilets.
  • Interviews can be held in meeting rooms that support hearing loops.
  • Accessibility dogs are welcomed.
  • Papers and materials can be presented in different formats if needed.
  • A sign language interpreter can be accessed for an interview.
  • Working patterns / working locations can be adjusted.

If you have any further needs around accessibility, please get in touch with the advising consultant for a confidential chat on how we can best fulfil your needs.

    To access a full job description and application details,
    please fill out the form below.


    Thank you for your interest in this role.

    Please download the Role Description and Person Specification and complete this Equality Monitoring Survey.

    To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

    Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Haven House Children’s Hospice – Deputy Director Income Generation (IG)” into the subject field.

    For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners

    Eddie Taylor | eddie@peridotpartners.co.uk | 07904 814273

    Josh Larkin | josh@peridotpartners.co.uk | 07950 729373

    We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

    All applications will be considered solely on merit.

    Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the role, or if any adjustments or support are required regarding the recruitment process.


    Closing date: Friday 22nd July 2022
    Candidates informed of outcome: TBC
    First stage interviews: Friday 29th July 2022 (virtual)
    Second stage interviews: Wednesday 27th and Thursday 28th July 2022 (in-person)


    Equal Opportunities Monitoring

    Peridot and Haven House Children’s Hospice are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete this equality monitoring survey.

    The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the new Data Protection Act 2018 launched on 25 May 2018.

    The information provided does not form part of the decision-making process and will not affect your application.

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