Princess Alice Hospice is a centre of excellence and an outstanding provider of palliative and end of life care for patients and families. Join us as Chief Executive as we enter the next exciting chapter of our story.
Princess Alice Hospice cares for patients and families across Surrey, south west London and Middlesex, through illness and bereavement and for as long as they need us. Many people think that hospices are all about dying. We disagree. We believe that end of life care is about helping people live every moment to the full in comfort and dignity. It’s about creating a space whether in our Hospice or at home where families can enjoy special moments and create precious memories together.
We are a centre of excellence and maintain the highest professional standards so that our care is the very best it can be.
We were delighted to retain our outstanding CQC rating in 2022, and we continue to place people at the heart of everything we do.
In 2022, we launched a new strategy for our future: Evolve, Innovate, Improve, Inspire; which provides us with the ability to adapt and develop in a time of uncertainty and change, whilst ensuring that we remain focused on our long-term vision.
Our communities will have the best care and support before, during and after death.
Our current Chief Executive, Nicki Shaw, will be leaving this year, having dedicated over 12 years of her career to Princess Alice Hospice. Nicki has been a dynamic force for the Hospice and will be greatly missed by all.
This is an exciting opportunity for our next Chief Executive to build on our legacy and achievements to date, and bring the values and vision to drive and lead the successful delivery of our ambitious strategy and four overarching priorities.
We are seeking an exceptional people leader, skilled in developing collaborative, values-driven and high-performing teams and cultures.
Our new CEO will be empathic, compassionate, driven and visionary, able to inspire and galvanise our outstanding staff and volunteers. Respectful of our successful history, our CEO will bring constructive challenge, fresh ideas and creative-thinking.
With extensive senior leadership experience within a relevant voluntary, charity, public sector or commercial sector environment of similar breadth and complexity; you will be a strong sector collaborator, able to demonstrate a successful track record in partnership working within a complex system. You will be committed to learning quickly and building credibility and strong relationships with our partners.
In addition, you will have the ability to balance the longer-term vision and strategy with our raison d’etre and commitment to outstanding quality for patients and their families.
Above all else you will be intrinsically values driven, compassionate, and committed to the vision and mission of the Hospice.
Thank you for your interest in becoming our next Chief Executive.
Last year, it cost £10 million to provide our free end of life services to local people who need us at the hardest of times. Next year, that figure will be higher. Our dedicated teams deliver compassionate care at our beautiful Hospice in Esher and out in people’s homes.
Last year, we received just 20% in statutory NHS funding. For the rest, we rely on a wide range of income streams, including a retail estate of 43 shops on local high streets, and an incredibly loyal supporter base.
We are forward-thinking with a data-driven approach to fundraising, but all charities would agree that the challenge is real in the current climate of uncertainty.
Against this backdrop, we are a community of compassion, filled with inspiring staff and volunteers who are incredibly proud of their vital work here. Our I-CARE values are embedded across the organisation in various ways and inform our working culture and behaviours:
Integrity | Compassion | Accountability | Respect | Excellence
We introduced our current strategy on 1 April 2022 and remain focused on our long-term vision, that ‘our communities will have the best care and support before, during and after death.’
We’re looking for a new Chief Executive Officer who feels excited by this challenge and recognises the strength of a values-led culture. As people, we believe that life is for living and we embody this ethos in the way we live our lives.
The successful person will be ambitious for our organisation. They will lead a Senior Leadership Team made up of highly skilled, experienced people who enjoy working collaboratively. They will be able to work effectively with a dedicated Board of Trustees and Advisers who are experts in their fields. They will forge relationships with other healthcare settings and enhance our collaborative influence in palliative and end of life care through leadership and advocacy. They will understand the need for us to reach out to communities and people who don’t think hospice care is for them. They will lead authentically and with a passion for inclusion, understanding that making people feel that they truly belong allows individuals and organisations to thrive.
I hope the information enclosed provides a good starting point for you to begin learning more about us, but I’m sure there will be areas you’d like to explore further. Please let our advising consultants at Peridot Partners know if you would like to arrange an initial conversation with me to find out more.
This year we begin celebrating 40 years of excellence at our Hospice and in our communities. If you would like to be part of our next 40 years of success, we would love to hear from you.
Professor Sean Hilton
We are an organisation full of dedicated people who are passionate about providing outstanding, compassionate care at end of life.
Our care is person-centred and focuses on providing the right care, by the right people, at the right time and in the right place; it extends to those closest to that person too by being there for them before, during and after death.
We support our wider communities in their grief, learning and loneliness, and we’re working hard to reach people in our communities who don’t get fair access to personalised, end of life care too.
We are experts in our field and we are educators of families and carers, care homes, schools and professionals, actively supporting those people who are harder to reach. We collaborate successfully and we seek to influence end of life care through leadership and advocacy.
We are welcoming, and we don’t pay lip service to diversity and inclusion — our comprehensive work programme in this area is a testament to this, and we work hard to embed our values-led culture across the organisation. We want everybody to know they belong here and we believe you can’t go far wrong if you treat people with respect and compassion at all times.
We are proud of what we do, and we’re ambitious for our future because we know just how much we’re needed by our communities and how much we will continue to be needed.
But the challenges we face are real — we’re working against a backdrop of global uncertainties and a cost-of-living crisis. Our supporter base is shifting, which will continue to impact our ability to fundraise across various income streams.
We know our statutory funding will remain constricted, and we know the healthcare system is under increasing strain for many reasons. These challenges have focused our minds and created a forward-thinking approach to our work. We like to plan ahead – as, indeed, we encourage everybody to do.
We are big enough to continue on our journey of continuous improvement and innovation but small enough to take bold decisions when it matters, adjusting our focus when needed.
Our Board of Trustees is made up of bright, passionate experts. Our Senior Leadership Team is full of talented, collaborative colleagues who are extremely proud to be here.
Our wider organisation is full of dedicated, caring staff and volunteers who understand that the little things matter too — and cake matters a lot here!
We are all people who believe that hospice care is for living.
We are a community of compassion.
We are looking forward to meeting you.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
We offer the following amenities:
We are willing to look at flexible working options – e.g. some reduction in working hours or some element of home working. However, the role will be predominantly based at the Hospice.
11% of our workforce are from diverse ethnicities (16.6% Retail employees and 8.3% of Hospice-based employees are ethnically diverse). This is slightly lower than the percentage of ethnically diverse communities in our care areas. Additionally, 9.6% of our employees have declared a disability.
Applicants with a disability are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the role, or if any adjustments or support are required regarding the recruitment process.
To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.
Please ensure that your application is emailed to email@example.com inserting “Princess Alice Hospice – Chief Executive” into the subject field.
For further information about the role, or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:
Lucy Mavers | firstname.lastname@example.org | 07947 935068
As a sector-leading executive search consultancy, we know the importance of creating recruitment processes which are fair, inclusive and free from bias. We are committed to promoting equality and diversity and developing a process that values differences.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification, please let us know.
If you experience any technical or accessibility difficulties, need help making an application, or have any additional support needs to be considered as part of the interview and selection process, please let us know.
Recruitment selection processes are based on evidence of competence stated in the person specification and in relation to our values.
Closing date: 9 a.m. Monday 29th January 2024
Candidates informed of outcome: Wednesday 7th February 2024
First stage interviews: Monday 12th (from 2 p.m.) and Wednesday 14th February 2024 (Virtual)
Candidates informed of outcome of first interviews: Thursday 15th February 2024
Second stage interviews: Thursday 29th February 2024 (In person)
Peridot and Princess Alice Hospice are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We will send you an equality monitoring survey at the point of receiving your application, in the interview phase and at the time of placement. This ensures that our processes remain inclusive and equitable throughout, and provides us with important data to help us showcase our impact. The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the new Data Protection Act 2018 launched on 25 May 2018. The information provided does not form part of the decision-making process and will not affect your application.