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Chief Executive Officer | Pilgrims Hospices

Pilgrims Hospices

The award-winning Pilgrims Hospices is seeking a new Chief Executive to lead and inspire the organisation through an exciting time of strategic change and opportunity!

  • Location: Kent
  • Salary: £100K - £120K + benefits

About the role

Pilgrims Hospices has been providing end of life care and support for patients with a range of life-limiting illnesses and their families across East Kent for more than 30 years. From our three inpatient units in Canterbury, Thanet and Ashford and our outreach centres we care for 2,500 patients a year through a range of specialist inpatient and community services.

Pilgrims is the only adult hospice service that is set up across three very distinct geographical areas. Our one vision across all three sites is that everyone in East Kent should have access to services within 30 minutes of their home so they can cope with life-limiting illness with dignity and free from pain.

Following a full clinical review in 2017-18 a new strategic direction was launched – ‘Beyond the Hospice Walls.’ This ground-breaking approach has not only captured the interest of the East Kent NHS commissioners and NHS England, it is also forming the basis of a clinical research program. The new strategy challenges the cultural and societal behaviours around how people prepare for their end of life experience. It looks to create a community that is able to support people at the end of their life no matter what their situation.

We are also focused on the redevelopment of our estate. We are planning a major refurbishment of our Thanet site and we have plans for a new hospice to be built in Canterbury in the New Year; anticipating completion in 2023.

Who we're looking for

We are now looking for a new Chief Executive Officer to take over at a time of development and change with many of the key building blocks already in place and an outstanding team to support you. You will ensure that momentum continues and that our major work streams gain pace, deliver impact and develop our reputation as a leading provider of the most expert palliative care.

This is a demanding and varied role and we are looking for an energetic and resilient individual who brings a significant track record of leadership in a complex organisation. Commercially astute you will also possess the skills and experience to ensure we maintain financial viability and exceptional people leadership skills to enable a strong staff and volunteer team. You will have the ability to build and retain sound strategic partnerships and relationships with our supporters, commissioners, health and social care providers, funders and the local community, and the authority to act as a credible spokesperson.

Furthermore, you will lead the hospice in continuing to develop innovative, cost effective and dynamic solutions to address future challenges in the provision of end of life care.

To hear more about this exciting opportunity please speak to our advising consultants:

Lucy Mavers | 07947 935068 | lucy@peridotpartners.co.uk

Philippa Fabry | 07772 902071 | philippa@peridotpartners.co.uk

Closing date: 9am, Monday 13th January 2020

If you would like to know more about this role please contact Philippa Fabry

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Dear Applicant,

We are delighted that you are interested in leading Pilgrims Hospices and hope that you find this appointment brief helpful and informative.

This is an exciting time for Pilgrims Hospices as we enter a period of great strategic development. Pilgrims Hospices has been providing end of life care and support for patients with a range of life-limiting illnesses and their families across east Kent for more than 30 years. We now care for 2,500 patients each year – a figure that is set to climb in the years ahead as people live longer and have more complex conditions.

Our new strategy challenges the cultural and societal behaviours around how people prepare for their end of life experience. It looks to create a community that is able to support people at the end of their life no matter what their situation.

We are currently niched within the boundaries of supporting these 2,500 families who need highly specialised care. This has an impact on how people perceive the work we are capable of doing and can limit the relevance we have for our local population. Of a population of around 750,000 across East Kent, we would expect 7500 people each year to be at the end of life. Our  ‘Beyond the walls’ approach looks to stretch our reach to enable us to have a positive influence on all residents at the end of life. We anticipate that this will also in turn influence the engagement and income we are able to generate as well as delivering on our clinical vision.

As with any charity Pilgrims faces the challenge of income generation being outstripped by charitable spend. We are ambitious and want the very best evidence-based care for the people of East Kent but we have to work within our means. To be sure we have a sustainable future we need to form strategic partnerships and work towards empowering and enabling our community to be more self-sufficient.

Our new Chief Executive will have the rigour, gravitas and ambition to ensure that this strategy thrives. You will be an exceptional people leader able to inspire a committed and highly experienced staff and volunteer team towards your vision. You will be an excellent influencer able to communicate and negotiate effectively with our range of health and social care partners, CCGs, funders, other charities and policy-makers.

There is much to do, however, you will be supported by an excellent team and an able body of volunteers who are all committed and focused on achieving our vision.

Thank you for your interest and I look forward to receiving your application.

Yours sincerely,

Richard Davis
Chair

About Pilgrims Hospices

Pilgrims Hospices provides end of life care and support for patients with a range of life-limiting illnesses and their families across three sites in East Kent, Canterbury, Ashford and Thanet.

Between them our three units have capacity for 54 beds and can operate at 36 beds. They also care for community patients who are well enough to attend weekly therapy centre sessions for a range of activities including exercises, breathlessness management, complementary therapies as well as creative writing or arts and crafts. We now care for 2,500 patients each year – a figure that is set to climb in the years ahead as people live longer and have more complex conditions.

The Pilgrims story

From small beginnings…

The first of Pilgrims Hospices in East Kent opened over 35 years ago in Canterbury.

It was the result of five years of fundraising by a small but dedicated team led by hospice founder Ann Robertson, a former nurse and midwife. She realised through her work that patients with life-limiting illnesses were often left relying on family and friends to care for them and pledged to change this.

 

 

…To specialist care and support

Since then, Pilgrims Hospices has been providing specialist care and support free of charge to people with life-limiting illnesses, their families and carers.

In 2020, we expect to care for more patients with complex conditions. We aim to provide holistic care to meet their physical, psychological, social and spiritual needs.

To keep delivering care to those who need it the most, Pilgrims Hospices has to raise over £14 million each year to enable us to meet the increasing needs of an ageing population who will be living longer with multiple health conditions.

Funded by the community, for the community

Our services are provided completely free of charge and as a charity we rely heavily on donations. The NHS contributes around 25% annually – the rest is raised through our events and donations. We do this by sharing our expertise and our evidence for good end of life care practice through education and development programmes and support for colleagues across East Kent.

The charity has a thriving chain of 32 shops across East Kent, all supported by volunteers, including a number of furniture outlets, bookshops and vintage stores. Nearly 20,000 people take part in our weekly lottery which offers the chance of winning more than 100 prizes. The lottery contributes £600,000 each year to Pilgrims.

Our Specialist Services

Our range of specialist services includes:

  • Specialist Inpatient Units
  • Specialist community nursing services
  • Pilgrims Therapy Centres
  • Pilgrims 24 hour Advice Line
  • Bereavement Services
  • Education and Research

Our website offers a wealth of information about our full range of services that support our patients, their families and other Health Care Professionals.

To access a full job description and application details,
please fill out the form below.

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If you would like an informal conversation around the role, please contact our advising consultants at Peridot Partners:

Lucy Mavers | 07947 935068 | lucy@peridotpartners.co.uk

Philippa Fabry | 07772 902071 | philippa@peridotpartners.co.uk

To apply, please submit a CV and supporting statement (the supporting statement should be a maximum of two sides of A4) that clearly outlines your suitability for the role against the experience criteria in the person specification and explains your motivation for applying.

Please ensure that your application is emailed to response@peridotpartners.co.uk inserting “Chief Executive Officer, Pilgrims Hospices” into the subject field.

We wish to encourage applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.

Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.

Timetable

Closing date: 9am, Monday 13th January 2020
Preliminary interviews (Peridot): Tuesday 21st and Wednesday 22nd January 2020
Shortlisting: Tuesday 28th January 2020
Final interviews: w/c Monday 3rd February 2020

Equal Opportunities Monitoring

Peridot and Pilgrims Hospices are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete this equality monitoring form.

The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the new Data Protection Act 2018 launched on 25 May 2018. The information provided does not form part of the decision-making process and will not affect your application.

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