The Labour Party – Director of Membership and Member Mobilisation

The Labour Party – Director of Membership and Member Mobilisation

Director of Membership and Member Mobilisation
The Labour Party
: Victoria, London SW1 (with occasional travel to Newcastle)
Salary: £65,880, plus Fixed Sum Allowance of £2,453, plus benefits

Established in 1900, The Labour Party was created to get working class voices represented in British Parliament. In government, Labour has changed the lives of millions; responsible for creating institutions such as the National Health Service, introducing the minimum wage, legislating for equality, ground breaking environmental safeguards and ending fox hunting.

Today, under the leadership of Jeremy Corbyn, the Party has tripled in size with new members inspired to join a mass movement for change and deliver a Labour Government.

There has never been a more exciting time to join Labour as our new Director of Membership and Member Mobilisation. You will have the experience and vision to improve our communications with our members.

You will be responsible for leading a division of 18 dedicated staff, who are based across our London and Newcastle offices. The department is split into two different teams. The first is Membership Services in Newcastle, who run our membership call centre, membership renewals and lead the management of third partner operational support. The second is the Member Mobilization team in London who are responsible for engaging our members, getting them involved in local and national campaigns and support our fundraising efforts. The new Director of Membership and Member Mobilisation will also be focused on developing a new membership retention and growth strategies.

We welcome applications from experienced leaders from membership bodies and third sector organisations. You will have had significant experience of membership retention, with proven experience of developing and implementing membership retention strategies, who has repeatedly improved the membership experience for customers.

You will have significant team management experience, accustomed to setting KPIs and managing staffing budgets. You will be working with other teams and the National Executive Committee, therefore, you must feel comfortable working interdepartmentally. We are committed to having a long-term vision, so you will also have experience of planning for both the short and long term.

Whilst based in London, you will be expected to visit the Newcastle office at least once per week.

This is a truly unique opportunity to be part of a political party with a membership base of over 500,000. A membership that enjoys both new and veteran members, all of which are all extremely passionate about the party and its vision.

For more information about the role and to apply please visit the microsite: 

If you would like to have an informal conversation about this opportunity you can contact our advising consultants at Peridot Partners, John Powley (E: or James Hunt (E:

Closing date for formal applications: 9am, Monday 21st January 2019

The Labour Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, gender identity, religion or belief, marital status, or pregnancy and maternity.

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