Combat Stress – Director of Operations

Combat Stress – Director of Operations

Combat Stress
Role: Director of Operations
Salary: Attractive
Location: Flexible base with national travel and time at the Head Office in Leatherhead

We are Combat Stress, the UK’s leading charity for veterans’ mental health. We were founded in May 1919, following the First World War. For a century we’ve been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today, we provide our life-changing treatment to veterans from every service and every conflict at our specialist residential centres, in the community, on the phone and online. Last year we supported over 3,400 service users and handled over 12,000 calls.

When a veteran asks for our help, we develop a programme of treatment and support to meet their individual needs. From an hour a week at a peer support group meeting close to home to our six-week residential PTSD treatment programme at one of our specialist centres, together we work out the right support.

With a turnover of £15m, we are a national charity with 260 staff working across the UK. Specifically, this role will have responsibility for c.150 staff, a budget of c.£8m and will lead the delivery of all our veteran facing services and support, maximising our reach, responsiveness and effectiveness. We require someone who can work at the interface of clinical and operational teams in a multi-disciplinary environment and in geographically dispersed locations. Our ideal candidate will be someone who can shape and deliver the operational strategy of Combat Stress, as well as lead on developing income from existing and new service contracts and drive new partnerships to grow our ability to support those with military trauma.

Although we are focused on veterans’ health and wellbeing, the successful candidate does not necessarily have to come from a military background. However, we are looking for someone who is clinically qualified and has substantial experience within a mental health setting. Director level leadership, quality and patient focus and the ability to engage and influence across our varied landscape of partners and funders is key, as is a collaborative approach. This role offers a great opportunity to make a substantial contribution to shaping the future of Combat Stress and we are looking for tenacious and ambitious individuals who want to make a mark and transform veterans’ lives.

Combat Stress is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people we aim to support. We warmly welcome applications from all suitably qualified candidates.

For more information and to apply please visit the dedicated microsite:

If you would like a conversation about the role, please contact our advising consultants: Philippa Fabry on 07772 902071 or or Michael Earnshaw on 07703 066136 or

Closing date: 9am, Monday 25th March 2019.

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