Fundraising Operations Manager
Disaster Emergency Committee (DEC)
Reports to: Director of Fundraising & Marketing
Contract status: Full time, permanent
Location: DEC Secretariat Office, 43 Chalton Street, London NW1 1DU
The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 14 of the UK’s leading humanitarian agencies: ActionAid, Action Against Hunger, Age International, British Red Cross, CAFOD, CARE International, Christian Aid, Concern Worldwide (UK), Islamic Relief, Oxfam, Plan International UK, Save the Children, Tearfund and World Vision. Since it was founded in 1963, the DEC has run 70 fundraising appeals and raised more than £1.5bn to help save lives and protect livelihoods in disaster-affected communities around the world.
The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response. DEC fundraising appeals benefit from unique corporate partnerships through our Rapid Response Network and the combined expertise of our member agencies, resulting in wide reaching appeals across high profile TV, radio and an increasing number of digital channels.
We are now recruiting a Fundraising Operations Manager. This is a vital role within DEC that is key to the operational delivery of our core fundraising purpose. The DEC is looking for an experienced operational manager to manage, maintain and develop our systems for the DEC’s donation channels which includes Online web donations, SMS text donations and Postal donations via Cheque and card amongst others. You will also manage our supporter database (Salesforce) as well as oversee regulatory compliance for all fundraising and marketing activity.
You may be an existing Fundraising Operations Manager coming from a UK charity, or alternatively a payments specialist with a background in the commercial sector. International development experience is not essential, although it’s important that you understand the context in which we operate, and the significance of our operations in responding to urgent appeals. An advanced understanding of payments is vital, as is the ability to build relationships across an organisation. We understand that you may not bring all the experience outlined in our job description, and we can support your professional development.
This is a rare opportunity to play a vital role in the work of an organisation that responds to international disasters and saves lives.
To have a confidential conversation about this role or to request a full job description please contact Sam Small firstname.lastname@example.org or 07889 215999.
Closing date is 8am, Monday 11th February 2019. We would like to arrange informal coffee meetings with the DEC to discuss the role and your suitability in advance of that date.